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Clearpay: Buy now pay later reviews

3.16
Based on 45 reviews, last reviewed 22nd Apr 2025
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
58%
See only 4 star reviews
4%
See only 3 star reviews
2%
2 star
See only 2 star reviews
0%
See only 1 star reviews
36%

Latest highest rating:

5

Very useful! Very useful! I use it all of the time and have never had any complaints. App is great and very accessible and it is well organised so you can clearly ... Read more Reviewed on: 22nd April 2025
Daisy W's avatar
Daisy W

Latest lowest rating:

1

Absolutely rubbish company. Absolutely rubbish company. Admittedly I was late paying my balance but cleared it in full under the assumption my services would be restored (in blac... Read more Reviewed on: 3rd September 2024
Daniel W's avatar
Daniel W

About this product

Clearpay allows you to split purchases into four equal, interest-free payments over six weeks.

Clearpay has an app where you can track your payments and reschedule payment dates. You can also set up a digital Clearpay Card to add to your Apple or Google Wallet.

Clearpay reviews help you find out what it’s really like to be a customer. If you’ve used Clearpay before, you can also leave a review and share your experience.

Clearpay Buy now pay later reviews (45)

Review of the Clearpay, Buy now pay later:

No protection for customers

1
Clearpay do not have any protection for missing orders, Even when the merchant agrees there is no signed POD and has promised to refund but does not, Clearpay do not want to know, The payment was made in full and I have been left with no goods and no support for a refund. Clearpay really does need to look at their policy as this is a very easy loophole for merchants to take your money and avoid any form of redress. I would advise any customer to think hard before using clearpay before the Christmas rush of people trying to spread their Christmas purchases otherwise there may certainly be a few very unhappy customers at Christmas Reviewed on: 7th November 2023

Great, easy

5
Gives me the opportunity to buy items and spread the cost Reviewed on: 8th July 2022

Love clearpay!

5
So easy to use, makes budgeting so much easier for me! Reviewed on: 5th July 2022

excellent way to buy

5
a great and easy way to buy let us know when to pay to help us to be organized Reviewed on: 14th June 2022

Unbelievable

1
Is unbelievable the service provider… Is unbelievable the service provider this order number 400289570573 with jd sport I never received the item they told me to with jd sport but send lot late fee tray to take money to my account so... I decide to don't pay a penny before I speak with someone I sent around 40 email they answer the same Ticket number your I've noticed that you have a couple of open queries with us. To make it easier, I will be closing this enquiry and we will be responding to your enquiry # 16590853. You have given a resolution and explanation from the previous ticket regarding your claim. If you have any other queries with us, please do not hesitate to send us an email and we will be willing to assist further thank you Ram This text me every email I sent nobody resolved the problem is a joke for stole money Reviewed on: 24th May 2022

Very bad

1
Totaly bad attitude towards customer, they hacked my account stole money I was never heard back from them Clearpay, true name they clear but our accounts Reviewed on: 17th May 2022

I am waiting for the refund for over 3 weeks for the clothes that I have purchased on Boohoo. Money are being refund by the item not in full. I have to keep checking my account to look for the refund. I will not use Clearpay ever again.

1
Very disappointed with the refund process Reviewed on: 1st March 2022

Terrible

1
I had a 400 limit I now only have £95 owing but I cannot buy anything online using clearpay, I've been late by a few hours and msg them apologising and I've paid off orders early, but still haven't increased my limit not even when trying to make a £25 purchase, when you contact them they are no help Reviewed on: 27th February 2022

Simple app stress free

5
Always there to tell you when you need help I always use clear pay so I have no stress Reviewed on: 17th August 2021

Pay in 4

5
Good for financial situations - able to pay in installments- Reviewed on: 12th August 2021

Great helpful firm

5
I can sort out the grandchildren in my care with school uniforms nd leisure wear so same as their friends nd don't need to feel that they different Reviewed on: 5th August 2021