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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.87 (3898 reviews)

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4.90

Based on 3,898 reviews, last reviewed 27th Apr 2025

130800% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

10%

Latest highest rating:

5

Straightforward online savings account. Straightforward online savings account. Clear communication and decent interest. Reviewed on: 27th April 2025

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (3898)

Review of the Close Brothers Savings, Savings:

Great rates, brilliant service

Great rates, brilliant service and easy management through online portal Reviewed on: 23rd February 2024

When telephoning the agents are very helpful do ther...

When telephoning the agents are very helpful do there best to expedite your issue. If I have one issue and that is trying to work my round the web site. This is where the agents come into there own..... Reviewed on: 14th April 2025

Good ISA rates and easy to open an account online

Good ISA rates. Very easy to open an account online , and the money transferred into the account appeared at the same day. Reviewed on: 14th April 2025

Secure savings with a decent rate and an easy to use...

Secure savings with a decent rate and an easy to use web-site Reviewed on: 14th April 2025

Setting up my accounts was straight forward and simple.

Setting up my accounts was straight forward and simple. Customer service reps were knowledgeable and willing to assist. There was a good variety of accounts to choose from. Close Brothers rates of interest were better than other providers of similar products Reviewed on: 14th April 2025

First rate humans on the end of a phone

First rate humans on the end of a phone Reviewed on: 14th April 2025

Helpful Service

Not being very computer literate i phoned the bank in London and asked how to open a savings bond and a nice man talked me through it. Reviewed on: 14th April 2025

I have had a savings account with close brothers for...

I have had a savings account with close brothers for a while now and have been happy with them, the rates are always competitive and never had any issues to contact them. Reviewed on: 14th April 2025

I’ve been a customer for years.

I’ve been a customer for years and have always been completely satisfied with Close Brothers Savings, both products and customer service. Reviewed on: 14th April 2025

Reliable and best value

I can rely on Close Brothers to offer the best value and to have live, helpful support within easy reach whenever I need it. Reviewed on: 14th April 2025

Excellent Service

Easy to use website. Really quick to get through to customer service via telephone who are super helpful and efficient. Thank you Close Brothers :) Reviewed on: 14th April 2025

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