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Close Brothers Savings: Savings reviews

View other Close Brothers Savings products
4.86
Based on 2,482 reviews, last reviewed 26th May 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
12%
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1%
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0%
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Latest highest rating:

5

Easy to set up the account online with good website... Easy to set up the account online with good website and solid security Reviewed on: 26th May 2024
Sunshine 's avatar
Sunshine

Latest lowest rating:

2

Good rates, dire info and service Good products but customer information from contact centre dreadful and conflicting. 4 different agents said 4 different things in respect of account ... Read more Reviewed on: 18th April 2024
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V cooke
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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (2482)

very smooth setting up saving accounts

5
very smooth setting up saving accounts Reviewed on: 12th April 2024
Sylvie 's avatar
Sylvie

Excellent in all aspects .

5
Excellent in all aspects . Easy transactions. Good customer service . I chose Close Brothers as their interest rate was one of the highest at the time of my investment . Would definitely recommend and will invest with them in the future Reviewed on: 12th April 2024
Sarah M's avatar
Sarah M

15 Years of excellent service

5
I have now been with Close Brothers for the past 15 years and have always been pleased with the service they have provided. I am a self-directed investor, probably quite conservative, and have onlys recently expanded my portfolio to include other investments, based on their website recommendations, rather than just the Close Trust funds. These I have bought and sold as the mood takes me and the transactions have been easy and accurate on all occasions. I recently moved part of my fund to an ISA savings account, again with Close-Brothers, and this was efficiently dealt with. Communication by phone or email has always been dealt with quickly and efficiently, what more could you ask for! I am impressed with the company and would recommend to any who wishes to invest in a safe haven, subject to the Stock Market. Reviewed on: 12th April 2024
Trevor Davies's avatar
Trevor Davies

I am content with the service provided.

4
I am content with the service provided. Reviewed on: 12th April 2024
Mark's avatar
Mark

Customer focused Customer Services at Close Brothers!

4
Very helpful Customer Services when I phoned up with a query and no waiting time on the phone either Reviewed on: 12th April 2024
SUSAN LESCHEN 's avatar
SUSAN LESCHEN

Straight forward and simple

5
Our accounts were set up seamlessly The security procedures are robust byt simple. I am registered blind so this is vital./ Reviewed on: 12th April 2024
Carol D's avatar
Carol D

Using Close Brothers

5
This is a trustworthy and professional organisation who can be relied upon to provide clear information and deliver what they offer. Reviewed on: 12th April 2024
Steve Turner's avatar
Steve Turner

With straight forward products, account application...

5
With straight forward products, account application was a breeze and was dealt with in a timely manner Reviewed on: 12th April 2024
Robert F's avatar
Robert F

Easily arranged and operated on line banking

5
Easily arranged and operated on line banking Reviewed on: 12th April 2024
Rory M's avatar
Rory M

Happy investor.

5
Haven't had any problems so have had little contact with Customer Services but found the website informative and easy to navigate. Always kept up to date with changes so happy with my account. Would be great to access it via an app though. Reviewed on: 12th April 2024
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Investor Annie

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