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Close Brothers Savings: Savings reviews

View other Close Brothers Savings products
4.86
Based on 2,482 reviews, last reviewed 26th May 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to set up the account online with good website... Easy to set up the account online with good website and solid security Reviewed on: 26th May 2024
Sunshine 's avatar
Sunshine

Latest lowest rating:

2

Good rates, dire info and service Good products but customer information from contact centre dreadful and conflicting. 4 different agents said 4 different things in respect of account ... Read more Reviewed on: 18th April 2024
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V cooke
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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (2482)

Good customer service.

4
Good customer service. They know how to deal with issues. The advisor I spoke to last time was very patient with me Reviewed on: 12th April 2024
Kalala L's avatar
Kalala L

No problems at all.

5
No problems at all. Never hear from them. Reviewed on: 12th April 2024
Patricia F's avatar
Patricia F

Straightforward investing.

5
Straightforward investing. Easy to deal with and keep customers informed. Reviewed on: 12th April 2024
Andrew G's avatar
Andrew G

Everything was handled very promptly

5
Everything was handled very promptly Reviewed on: 12th April 2024
Lynda M's avatar
Lynda M

Excellent savings rate

5
Excellent savings rate, easy to set up but could do with an app Reviewed on: 12th April 2024
Jane D's avatar
Jane D

Very good, clear website and efficient and kind staff

5
Very good, clear website and efficient and kind staff Reviewed on: 12th April 2024
Diana H's avatar
Diana H

ISA Investment

4
The process of opening an ISA was simple and straight forward. Registering for an online account was also very easy. I received regular communication regarding depositing funds and statements. I'm very satisfied with my investment choice. Reviewed on: 12th April 2024
Alexandra's avatar
Alexandra

A good overall experience.

5
Just a good overall experience. Very good interest rates, easy to use web site. Reviewed on: 12th April 2024
Colin W's avatar
Colin W

Return on investment is good

4
I dont really have any direct contact at all but the emails I receive are clear and simple to understand Reviewed on: 12th April 2024
Fran L's avatar
Fran L

Quick and efficient service.

4
Quick and efficient service. Completed everything online, saving time. Was also convenient as was able to complete at a time that was convenient for me. The savings rate was also very competitive. Reviewed on: 12th April 2024
Ainsley R's avatar
Ainsley R

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