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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.85 (2482 reviews)

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4.86

Based on 2,482 reviews, last reviewed 26th May 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

12%

Latest highest rating:

5

Easy to set up the account online with good website... Easy to set up the account online with good website and solid security Reviewed on: 26th May 2024

Latest lowest rating:

2

Good rates, dire info and service Good products but customer information from contact centre dreadful and conflicting. 4 different agents said 4 different things in respect of account ... Read more Reviewed on: 18th April 2024

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (2482)

Review of the Close Brothers Savings, Savings:

Customer focused Customer Services at Close Brothers!

Very helpful Customer Services when I phoned up with a query and no waiting time on the phone either Reviewed on: 12th April 2024

Very clear and helpful

Very clear and helpful informations, easy to navigate and create an account. Reviewed on: 16th April 2024

A personal touch

I first encountered Close Bros when acting as executor for my mothers estate. It was a pleasant experience dealing with a "person" (rather than a "bot"), who guided me through the various processes. My wife and I have since opened savings accounts with Close Bros. Reviewed on: 16th April 2024

Great rates.

Great rates. Easy access and login. Reviewed on: 15th April 2024

great website simple to use great data

great website simple to use great data Reviewed on: 15th April 2024

Excellent service

Easy process from start to finish Reviewed on: 15th April 2024

Great ease of use, quick response within a couple of...

Great ease of use, quick response within a couple of days. Reviewed on: 15th April 2024

Great all round service, online banking does everyth...

Great all round service, online banking does everything that I personally need. Had no problems with opening an account. Reviewed on: 15th April 2024

Efficient.

Efficient. Best rate. Good customer service experience. Reviewed on: 15th April 2024

Overall excellent

Ease of starting policy and excellent customer service Reviewed on: 15th April 2024

Fast turn around with the application process

Fast turn around with the application process Reviewed on: 15th April 2024

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