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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.9 (4870 reviews)

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4.90

Based on 4,870 reviews, last reviewed 21st Apr 2026

88100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

Good all round. . Have used this company for several years for savings. Very easy procedure to apply online. Always keep you up-to-date by email and post. And easy t... Read more Reviewed on: 21st April 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4870)

efficient and professional

They do what they promised to, properly. Reviewed on: 12th April 2024

A great start so far

Since I have joined the bank, I have been impressed by the products, interest rates and customer service. A small admin problem I had was dealt with professionally and efficiently but in a friendly manner. Reviewed on: 12th April 2024

Great savings rates

Great savings rates and also easy to navigate web site - happy with the products and service provided so far. Reviewed on: 12th April 2024

All my questions were answered.

All my questions were answered. I felt confident enough to put my savings in their hands. Reviewed on: 12th April 2024

Great online account

Great website, easy to use and open account. Clear information and easy to access required info about accounts. Reviewed on: 12th April 2024

When investing in a close brothers isas the process...

When investing in a close brothers isas the process was very straightforward and smooth Reviewed on: 12th April 2024

A worthwhile investment for the future

A worthwhile investment for the future Reviewed on: 12th April 2024

Customer service could be better

Great interest rates. But your customer service is poor. When someone eventually answers the phone, I usually find them condescending and unfriendly. I spoke to a chap called Parvin when I first joined your bank and he spoke to me like I was an idiot. Reviewed on: 12th April 2024

Great interest rates!

Great interest rates! Was recommended the account by a friend. Reviewed on: 12th April 2024

Clearly the best bank in my opinion.

Clearly the best bank in my opinion.I have been saving with them for last few years and always got the best rate of interest. Reviewed on: 12th April 2024

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