Write a review

Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.85 (2483 reviews)

View other Close Brothers Savings products

4.86

Based on 2,483 reviews, last reviewed 26th May 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

12%

Latest highest rating:

5

Easy to set up the account online with good website... Easy to set up the account online with good website and solid security Reviewed on: 26th May 2024

Latest lowest rating:

2

Good rates, dire info and service Good products but customer information from contact centre dreadful and conflicting. 4 different agents said 4 different things in respect of account ... Read more Reviewed on: 18th April 2024

Read all reviews Write a review

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Review Close Brothers Savings: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Close Brothers Savings Savings reviews (2483)

Safe, efficient and competitive

I have saved with Close Brothers for many years. The interest rates offered have always been competitive for a bank of the status and financial strength of Close Brothers. Every transaction undertaken from account opening to closure has always been handled with exemplary efficiency and with excellent and very clear statements and other documentation. Telephone enquiries are also routinely dealt with efficiently and courteously. I have used many other savings institutions over the years, including market leaders like Nationwide and Post Office Savings but my experience of Close Brothers has been consistently superior. Reviewed on: 5th December 2017

Personal customer service allied to a simple-to-understand product set. Win win!

It makes a change to be able to speak to a human so quickly rather than waiting in line for 20 minutes answering a series of tedious questions! Interest rates could be more competitive, but the service and communication makes up for it. My money feels very secure. Reviewed on: 17th November 2017