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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.85 (2710 reviews)

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4.86

Based on 2,710 reviews, last reviewed 16th Feb 2025

20900% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

12%

Latest highest rating:

4

i only have one account and it serves the purpose I... i only have one account and it serves the purpose I need. I have minimal contact at present, just logging on occasionally to view statements etc. Reviewed on: 15th February 2025

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (2710)

Review of the Close Brothers Savings, Savings:

Why Close Bros?

Spreading my saving among a wide range of banks while eschewing the long-established High St. providers, I came across CB and decided to check out their offerings. At that moment in time, their savings interest rates were among the class leaders so after performing some background checks, I decided to give them my business. An easy-to-use website, and better interest rates than many big-name institutions were sufficient incentive for me to entrust some of my savings with them and I expect to continue as a customer for the foreseeable future. Reviewed on: 10th March 2023

Since opening my account with Close Brothers I have...

Since opening my account with Close Brothers I have been very satisfied with all aspects of the service provided. Reviewed on: 15th April 2024

Easy to set up, great communication

Easy to set up, great communication Reviewed on: 15th April 2024

Exceptional

Never any problem, great customer service. Friendly yet professional Reviewed on: 14th April 2024

Able to sort out a problem, in the end.

Able to sort out a problem, in the end. Reviewed on: 14th April 2024

5 star service

5 star service …….. recommended bank Reviewed on: 14th April 2024

No a close call when looking for the best provider.

Great communications when asking questions and easy to use website. Reviewed on: 14th April 2024

understandable for non-financially educated people

It is a first time I am using the service of Close Brothers. I found the services are really good. The website is very informative ( personally for me). All are quite clear and understandable. Reviewed on: 14th April 2024

Simple to open account and manage

Simple to open account and manage Reviewed on: 14th April 2024

Straightforward

Close Brothers offer good rates on their savings accounts and are straightforward to deal with Reviewed on: 14th April 2024

Good but would be better if they had an App.

Good but would be better if they had an App. Reviewed on: 14th April 2024

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