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Close Brothers Savings: Savings reviews

View other Close Brothers Savings products
4.86
Based on 2,482 reviews, last reviewed 26th May 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to set up the account online with good website... Easy to set up the account online with good website and solid security Reviewed on: 26th May 2024
Sunshine 's avatar
Sunshine

Latest lowest rating:

2

Good rates, dire info and service Good products but customer information from contact centre dreadful and conflicting. 4 different agents said 4 different things in respect of account ... Read more Reviewed on: 18th April 2024
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V cooke
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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (2482)

Excellent bank

5
Excellent service, easy to contact, great interest and cashback Reviewed on: 12th April 2024
EH's avatar
EH

Communications are great, just enough and not too mu...

5
Communications are great, just enough and not too much, the website is clear and easy to navigate - and the interest rates are always very competitive. It’s also very easy to get through on the phone and to talk to a human being rather than to an algorithm or a chat bot! Reviewed on: 12th April 2024
Anthony McShane's avatar
Anthony McShane

easy to open an aa account

5
easy to open an aa account. good interest rate Reviewed on: 12th April 2024
mantat s's avatar
mantat s

Its on the label ...

4
Simple, and straight forward saving account set up and progress Reviewed on: 12th April 2024
Garib S's avatar
Garib S

Easy to use

5
Easy to open account, competitive rates and easy to manage online. Reviewed on: 12th April 2024
Jon S's avatar
Jon S

Great rates and fantastic customer service

5
Found company when searching best savings rates.The whole set up was very easy to do on line but extra reassuring to be able to have phone contact when questions /concerns occurred. .Excellent customer service.Good communication and updates via email Reviewed on: 12th April 2024
Gina M's avatar
Gina M

top competitive rates and straightforward application

5
top competitive rates and straightforward application Reviewed on: 12th April 2024
JW's avatar
JW

Savings query

5
Excellent communication when unsure of interest rate Reviewed on: 12th April 2024
Stefan M's avatar
Stefan M

Good account & savings interest

5
So far, I have no complaints - the account was easy to setup. The one time I used the customer service, they were excellent, very professional, helpful and friendly. If I had one comment it would be the interface is a little clunky and seems a bit "old-fashioned" to login and access. However, it suits my needs very well and I am very happy. Highly recommended. Reviewed on: 12th April 2024
Mikhael's avatar
Mikhael

Quick, friendly knowledgeable service received

5
I opened an account last September, and due to some technical difficulties with internet, I had to speak to someone. I did not have to wait for long to speak to someone, they were very knowledgeable, and when they had to phone me back, they not only phoned me at the exact time they said, but they also came back with the correct answer. Brilliant ! Reviewed on: 12th April 2024
Jo K's avatar
Jo K

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