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Close Brothers Savings: Savings reviews

4.86
Based on 2,482 reviews, last reviewed 26th May 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
12%
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1%
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0%
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Latest highest rating:

5

Easy to set up the account online with good website... Easy to set up the account online with good website and solid security Reviewed on: 26th May 2024
Sunshine 's avatar
Sunshine

Latest lowest rating:

2

Good rates, dire info and service Good products but customer information from contact centre dreadful and conflicting. 4 different agents said 4 different things in respect of account ... Read more Reviewed on: 18th April 2024
V cooke's avatar
V cooke

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (2482)

Trouble free fixed rate cash ISA investment

5
Opening the account was quite easy and it took less than a week. Transfer my money in, I feel quite safe with my money in this cash ISA. Reviewed on: 12th April 2024

Straightforward account management

5
Easy to manage my account, appropriate information provided online Reviewed on: 12th April 2024

Savings to suit your financial needs

5
Great choice of interest rates for ISA’s, to suit your level of savings/investment. Reviewed on: 12th April 2024

Excellent rates, seamless processes.

5
Excellent rates, seamless processes. Regular updates. All I want from my fund manager. Reviewed on: 12th April 2024

We're early adopters of Chase.

5
We're early adopters of Chase. They have a very good app (it was Excellent until they 'upgraded' it), competitive rates for current and savings accounts and innovations around automated savings capabilities, and useful notifications. It's a shame they are increasing the commitment amount for cashback so we may have to move accounts. Nothing good seems to last! Reviewed on: 12th April 2024

Cherryacre reviewClear instructions, competitive rates

4
Clear instructions, competitive rates Reviewed on: 12th April 2024

Great competitive and sometimes leading rates, good...

5
Great competitive and sometimes leading rates, good range of products & keeping you well informed at all stages when investing. Reviewed on: 12th April 2024

Absolutely brilliant online procedure with no fuss f...

5
Absolutely brilliant online procedure with no fuss followed up with all of the relevant correspondence. Reviewed on: 12th April 2024

Bad thing is there is no app on the phone that I cou...

5
Bad thing is there is no app on the phone that I could see my savings grow like other providers do. Customer service on the chat is just AI which is so stupid...human would be 200% better. Please hire better IT people who will provide app service and hire more people for customers service please Reviewed on: 12th April 2024

Efficient, business like and friendly

5
Efficient, business like and friendly Reviewed on: 12th April 2024

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