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Close Brothers Savings: Savings reviews

View other Close Brothers Savings products
4.86
Based on 2,482 reviews, last reviewed 26th May 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to set up the account online with good website... Easy to set up the account online with good website and solid security Reviewed on: 26th May 2024
Sunshine 's avatar
Sunshine

Latest lowest rating:

2

Good rates, dire info and service Good products but customer information from contact centre dreadful and conflicting. 4 different agents said 4 different things in respect of account ... Read more Reviewed on: 18th April 2024
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V cooke
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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (2482)

Good experience, nice UX on website

5
Good experience, nice UX on website Reviewed on: 12th April 2024
David M's avatar
David M

Good to be with

5
We have 4 isa,s in the family as they provided good rates and good customer service Reviewed on: 12th April 2024
Ian's avatar
Ian

Easy online application and transfer but available o...

5
Easy online application and transfer but available on phone if required Reviewed on: 12th April 2024
Carole C's avatar
Carole C

Easy access to what I wanted

5
They provided the product I wanted and it was easy to use it. Reviewed on: 12th April 2024
Rosemary M's avatar
Rosemary M

Simple, secure and effective

5
Simple to set up, securely operated and an excellent rate of interest Reviewed on: 12th April 2024
Jason G's avatar
Jason G

My stand out bank of the year

5
In every way Close Brothers have exceeded my expectations from opening the accounts, documentation and customer service. It was by far the best company for opening an account for my mother using power attorney - unlike many other banks/companies the process was quick and user friendly. Very impressed during what was quite a difficult time for me managing finances for my mother after my father’s death. Thank you! Reviewed on: 12th April 2024
Wendy C's avatar
Wendy C

A good savings account

5
I have an online savings account and that was easy to open. No experience of customer service as haven't needed it Reviewed on: 12th April 2024
Lavinia Unwin's avatar
Lavinia Unwin

Very easy to open savings account and get my questio...

5
Very easy to open savings account and get my questions answered via a call to customer service. Website is also easy to navigate. Propmt monthly email with statement was clear. Reviewed on: 12th April 2024
Ana Maria's avatar
Ana Maria

Always helpful on the phone providing a great service

5
Always helpful on the phone providing a great service Reviewed on: 12th April 2024
Meens's avatar
Meens

Excellent service

5
Close bros made online savings easy and have excellent interest rates. I would highly recommended Reviewed on: 12th April 2024
Sue Dilworth's avatar
Sue Dilworth

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