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Close Brothers Savings: Savings reviews

4.86
Based on 2,482 reviews, last reviewed 26th May 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to set up the account online with good website... Easy to set up the account online with good website and solid security Reviewed on: 26th May 2024
Sunshine 's avatar
Sunshine

Latest lowest rating:

2

Good rates, dire info and service Good products but customer information from contact centre dreadful and conflicting. 4 different agents said 4 different things in respect of account ... Read more Reviewed on: 18th April 2024
V cooke's avatar
V cooke

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (2482)

Excellent service and brilliant 5.

5
Excellent service and brilliant 5.2% Apr on savings Reviewed on: 12th April 2024

Good for ISA Funds

5
My wife and I both have ISA funds with Close Brothers. They provide an excellent 1 year rate. Reviewed on: 12th April 2024

I have an isa with them and settting up was easy and...

5
I have an isa with them and settting up was easy and the help line was very useful I spoke to a lady who answered all my queries with no dreaded bot Reviewed on: 12th April 2024

Customer comes first

5
Always helpful. Offer good products. Easy to use online Reviewed on: 12th April 2024

Good rates and very professional

5
Good rates and very professional Reviewed on: 12th April 2024

Could do better

2
Have experienced late receipt of deposit money being transferred to a linked account ( ie 4pm) which means cannot transfer onwards as bank branches are closed. Need to make sure all transfers are received in customers linked bank account certainly before 3pm. Terms of business need to change Reviewed on: 12th April 2024

Great rates.

5
Great rates.. easy to deal with, and set up. Reviewed on: 12th April 2024

Close Brothers , a name to be trusted.

5
Close Brothers was a company I heard of but had not tried before, In every respect they were professional and gave me good reason to entrust my savings experience to them. Reviewed on: 12th April 2024

Easy to open and access my accounts online, excellen...

5
Easy to open and access my accounts online, excellent interest rates and regular communication from them! Reviewed on: 12th April 2024

Great service, wonderful to speak to a real person..

5
Great service, wonderful to speak to a knowledgeable friendly and reassuring person who could guide me and help with my transaction Reviewed on: 12th April 2024

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