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Close Brothers Savings: Savings reviews

View other Close Brothers Savings products
4.86
Based on 2,482 reviews, last reviewed 26th May 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to set up the account online with good website... Easy to set up the account online with good website and solid security Reviewed on: 26th May 2024
Sunshine 's avatar
Sunshine

Latest lowest rating:

2

Good rates, dire info and service Good products but customer information from contact centre dreadful and conflicting. 4 different agents said 4 different things in respect of account ... Read more Reviewed on: 18th April 2024
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V cooke
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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (2482)

Straightforward application process for ISA

5
Straightforward application process for ISA Reviewed on: 12th April 2024
Philip J's avatar
Philip J

Simple to apply and good service

5
Simple to apply and good service Reviewed on: 12th April 2024
David H's avatar
David H

Easy to use website and good interest rates.

5
Easy to use website and good interest rates. Reviewed on: 12th April 2024
PatB's avatar
PatB

Good customer service.

5
Customer service staff was friendly and helpful. Reviewed on: 12th April 2024
A D's avatar
A D

Helpful People

5
The staff answer the phones, know their information and are polite and helpful. Reviewed on: 12th April 2024
TJF's avatar
TJF

Personal, friendly service from a human being!

5
When I needed to speak to Close Brothers about an account, I had a conversation with a pleasant, warm and helpful member of staff - unlike banks that use bots without thinking of the impact on potentially vulnerable customers. Reviewed on: 12th April 2024
Barbara Marks's avatar
Barbara Marks

so easy to open an account and also to telephone and...

5
so easy to open an account and also to telephone and speak to real people Reviewed on: 12th April 2024
LORD C's avatar
LORD C

So easy to use and good communication

5
So easy to use, good communication and I like paper statements ! Reviewed on: 12th April 2024
Sue Burton's avatar
Sue Burton

Easy and Efficient Purchase

5
Buying a Close Brothers ISA was an easy and efficient process. I am confident that I have purchased an excellent product. Reviewed on: 12th April 2024
Calum G's avatar
Calum G

Very competitive 5year ISA and very easy to open an...

5
Very competitive 5year ISA and very easy to open an account. They were happy to except a £1.00 transaction for me to check my funds had arrived before sending over final lump sum. Reviewed on: 12th April 2024
Fiona B's avatar
Fiona B

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