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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.9 (4862 reviews)

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4.90

Based on 4,862 reviews, last reviewed 7th Mar 2026

87500% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

I would recommend this bank Information is clear and easy to follow. When I have needed customer service help it has been prompt and friendly. They have offered good rates for my... Read more Reviewed on: 7th March 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4862)

It's been hassle free so far.

It's been hassle free so far. It's quite easy to invest as well Reviewed on: 12th February 2026

Ease of use, simple and efficent

Ease of use, simple and efficent Reviewed on: 12th February 2026

Online Banking Convenience & Accessibility

I am an online banking customer with Close Brothers for many years. I stay with them for a number reasons. I have confidence in their Bank, their service has always been excellent, they are quick to answer calls and resolve any issues. Their interest rates are competitive and very importantly the convince & accessibility of their online banking is a significant advantage for me. Reviewed on: 12th February 2026

Efficient & friendly - they picked up the phone and...

Efficient & friendly - they picked up the phone and followed up Reviewed on: 11th February 2026

Close Brothers offered a simple product with a very...

Close Brothers offered a simple product with a very good rate of return. Easy to set up and follow the progress of the plan during the period of investment. FCA protected. I would recommend Close Brothers. Reviewed on: 11th February 2026

Excellent customer service by telephone and response...

Excellent customer service by telephone and response online. Reviewed on: 11th February 2026

Entirely manageable online, easy

Very easy, no communication required with customer service team. All managed online Reviewed on: 11th February 2026

Excellent customer service and great customer care

Excellent customer service and great customer care Reviewed on: 11th February 2026

reinvesting a maturing fixed rate ISA went very smoo...

reinvesting a maturing fixed rate ISA went very smoothly with a good market value at the time. Reviewed on: 11th February 2026

Good range of savings products

Close Brothers offer a range of products with competitive rates. They provide written communication if this is requested by customers, which is really helpful. Communication is concised and clear. Reviewed on: 11th February 2026

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