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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.85 (2712 reviews)

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4.86

Based on 2,712 reviews, last reviewed 23rd Feb 2025

21000% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

12%

Latest highest rating:

4

Reliable and good interest rates. Reliable user experience and impressive interest rates. High security too. Reviewed on: 23rd February 2025

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (2712)

Review of the Close Brothers Savings, Savings:

Why Close Bros?

Spreading my saving among a wide range of banks while eschewing the long-established High St. providers, I came across CB and decided to check out their offerings. At that moment in time, their savings interest rates were among the class leaders so after performing some background checks, I decided to give them my business. An easy-to-use website, and better interest rates than many big-name institutions were sufficient incentive for me to entrust some of my savings with them and I expect to continue as a customer for the foreseeable future. Reviewed on: 10th March 2023

Painless and fast online setup, great interest rates.

Painless and fast online setup, great interest rates. What more can you ask for? Reviewed on: 12th April 2024

The best communication I have ever experienced.

All communication has been efficient, clear and customer service has been wholly impressive putting almost every other financial institution I have accounts with to shame. Well done Close Brothers. You stand out as operating at the highest standards. Reviewed on: 12th April 2024

efficient and professional

They do what they promised to, properly. Reviewed on: 12th April 2024

A great start so far

Since I have joined the bank, I have been impressed by the products, interest rates and customer service. A small admin problem I had was dealt with professionally and efficiently but in a friendly manner. Reviewed on: 12th April 2024

Great savings rates

Great savings rates and also easy to navigate web site - happy with the products and service provided so far. Reviewed on: 12th April 2024

All my questions were answered.

All my questions were answered. I felt confident enough to put my savings in their hands. Reviewed on: 12th April 2024

Great online account

Great website, easy to use and open account. Clear information and easy to access required info about accounts. Reviewed on: 12th April 2024

When investing in a close brothers isas the process...

When investing in a close brothers isas the process was very straightforward and smooth Reviewed on: 12th April 2024

A worthwhile investment for the future

A worthwhile investment for the future Reviewed on: 12th April 2024

Customer service could be better

Great interest rates. But your customer service is poor. When someone eventually answers the phone, I usually find them condescending and unfriendly. I spoke to a chap called Parvin when I first joined your bank and he spoke to me like I was an idiot. Reviewed on: 12th April 2024

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