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Close Brothers Savings: Savings reviews

4.89
Based on 3,864 reviews, last reviewed 16th Apr 2025
127800% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Always answer the phone quickly, helpful when needed Always answer the phone quickly, helpful when needed Reviewed on: 16th April 2025
Isabelle 's avatar
Isabelle

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025
LORD C's avatar
LORD C

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (3864)

Fairly competitive savings interests rates.

4
Had to wait about half an hour before I was able to speak to a human about my query. As an elderly retired person I found it quite difficult to reset my online password and needed help. The person I spoke to was helpful and patient. Reviewed on: 28th March 2022

Trustworthy, Helpful & Easy to Deal With

5
Opened up an ISA account. Very competitive rates, easy to navigate website and opened account with ease. Helpful customer service. Felt happy that my money will be in safe hands. Reviewed on: 27th March 2022

Excellent

5
It is easy to get set up and good interest rate so I'm very pleased with my choice. Reviewed on: 25th March 2022

Saving bonds

5
Simple to apply. Attractive rates at the time Reviewed on: 19th March 2022

Safe and Secure

4
peace of mind for my life savings Reviewed on: 14th March 2022

Excellent customer service

5
Easy to deal with. Good interest rates. Friendly staff. Reviewed on: 14th March 2022

It's certainly a "Close one"!

5
Jolly good. Will definitely be looking their way, again. Reviewed on: 12th March 2022

Proactive and approachable

5
I do not need to have many interactions with Close, but when I do, they have always handled my requests promptly, professionally and efficiently. It is quite a contrast of the faceless larger banks. Reviewed on: 10th March 2022

Good rates, good service

5
Have used Close Bros for many years, always good to deal with Reviewed on: 10th March 2022

Always good

5
I’ve been with them for years,There always helpful on the phone and there rates are good.. Reviewed on: 8th March 2022

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