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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.85 (2714 reviews)

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4.86

Based on 2,714 reviews, last reviewed 25th Feb 2025

21100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

12%

Latest highest rating:

4

easy process savings and deposit was instant easy process savings and deposit was instant Reviewed on: 25th February 2025

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (2714)

Review of the Close Brothers Savings, Savings:

Why Close Bros?

Spreading my saving among a wide range of banks while eschewing the long-established High St. providers, I came across CB and decided to check out their offerings. At that moment in time, their savings interest rates were among the class leaders so after performing some background checks, I decided to give them my business. An easy-to-use website, and better interest rates than many big-name institutions were sufficient incentive for me to entrust some of my savings with them and I expect to continue as a customer for the foreseeable future. Reviewed on: 10th March 2023

Very easy to open savings account and get my questio...

Very easy to open savings account and get my questions answered via a call to customer service. Website is also easy to navigate. Propmt monthly email with statement was clear. Reviewed on: 12th April 2024

Always helpful on the phone providing a great service

Always helpful on the phone providing a great service Reviewed on: 12th April 2024

Excellent service

Close bros made online savings easy and have excellent interest rates. I would highly recommended Reviewed on: 12th April 2024

Excellent bank

Excellent service, easy to contact, great interest and cashback Reviewed on: 12th April 2024

Communications are great, just enough and not too mu...

Communications are great, just enough and not too much, the website is clear and easy to navigate - and the interest rates are always very competitive. It’s also very easy to get through on the phone and to talk to a human being rather than to an algorithm or a chat bot! Reviewed on: 12th April 2024

easy to open an aa account

easy to open an aa account. good interest rate Reviewed on: 12th April 2024

Its on the label ...

Simple, and straight forward saving account set up and progress Reviewed on: 12th April 2024

Easy to use

Easy to open account, competitive rates and easy to manage online. Reviewed on: 12th April 2024

Great rates and fantastic customer service

Found company when searching best savings rates.The whole set up was very easy to do on line but extra reassuring to be able to have phone contact when questions /concerns occurred. .Excellent customer service.Good communication and updates via email Reviewed on: 12th April 2024

top competitive rates and straightforward application

top competitive rates and straightforward application Reviewed on: 12th April 2024

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