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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.85 (2714 reviews)

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4.86

Based on 2,714 reviews, last reviewed 25th Feb 2025

21100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

12%

Latest highest rating:

4

easy process savings and deposit was instant easy process savings and deposit was instant Reviewed on: 25th February 2025

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (2714)

Review of the Close Brothers Savings, Savings:

Why Close Bros?

Spreading my saving among a wide range of banks while eschewing the long-established High St. providers, I came across CB and decided to check out their offerings. At that moment in time, their savings interest rates were among the class leaders so after performing some background checks, I decided to give them my business. An easy-to-use website, and better interest rates than many big-name institutions were sufficient incentive for me to entrust some of my savings with them and I expect to continue as a customer for the foreseeable future. Reviewed on: 10th March 2023

Excellent service and competitive interest rates

Recently opened an account, great interest rates and so easy to open an account. excellent communication, by far the best banking service compared to all our other accounts Reviewed on: 23rd February 2024

reliable and friendly service and good value products

reliable and friendly service and good value products Reviewed on: 23rd February 2024

Easy to operate the account.

Easy to operate the account. Excellent web interface Reviewed on: 23rd February 2024

Account opening

Easy to open account and a well informed and trained contact centre. Reviewed on: 23rd February 2024

Slow processing and poor communication.

Slow processing and poor communication. Failure to to fulfill requests/requirements agreed between customer and CBS team. Reviewed on: 23rd February 2024

Excellent level of service and pretty straightforwar...

Excellent level of service and pretty straightforward to deal with Reviewed on: 23rd February 2024

Good experience

I have had a Close Brothers account for just under a year, but found it very easy to open, easy to keep an eye on my savings. Customer service was very helpful when opening the account. Reviewed on: 23rd February 2024

Excellent Service!

They kept their promise regarding keeping my initial interest rate protected when I was having difficulty with another provider releasing my money. Reviewed on: 23rd February 2024

Saving for retirement income.

Easy to set up ISA account at a great fixed rate.. Reviewed on: 23rd February 2024

First rate platform and excellent service and support.

First rate platform and excellent service and support. Excellent and competitive interest rate Reviewed on: 23rd February 2024

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