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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.85 (2714 reviews)

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4.86

Based on 2,714 reviews, last reviewed 25th Feb 2025

21100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

12%

Latest highest rating:

4

easy process savings and deposit was instant easy process savings and deposit was instant Reviewed on: 25th February 2025

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (2714)

Review of the Close Brothers Savings, Savings:

Why Close Bros?

Spreading my saving among a wide range of banks while eschewing the long-established High St. providers, I came across CB and decided to check out their offerings. At that moment in time, their savings interest rates were among the class leaders so after performing some background checks, I decided to give them my business. An easy-to-use website, and better interest rates than many big-name institutions were sufficient incentive for me to entrust some of my savings with them and I expect to continue as a customer for the foreseeable future. Reviewed on: 10th March 2023

Allways prompt and courtious to deal with

Allways prompt and courtious to deal with Reviewed on: 23rd February 2024

From start to finish everything was very clear and s...

From start to finish everything was very clear and service excelled my expectations, thank you Close Brothers Reviewed on: 23rd February 2024

Great service

Great customer service always able to talk to a human Reviewed on: 23rd February 2024

Trustworthy value: easy access.

Simple web site. Easy on line investment. Near top of market rates from a highly trusted financial institution. Reviewed on: 23rd February 2024

Quick responses to queries.

Quick responses to queries. Hassle free savings accounts. Reviewed on: 23rd February 2024

Go Digital !

Although being very satisfied with my Close Brothers experience I think it would be more helpful if they had an app for people to access their accounts. Reviewed on: 23rd February 2024

ISA with Close Brothers.

I had an ISA maturing with another bank. The interest rate with Close Brothers was higher so I transferred the funds from the maturing ISA. Unfortunately this was not as straightforward as it should have been. I called Close Brothers and got through easily. Staff were friendly, helpful and managed the transfer of my funds despite hurdles being put in place. I am very pleased with the service received from Close Brothers Savings. Reviewed on: 23rd February 2024

Close Brothers provide an excellent investment service.

Close Brothers service is very straightforward to use, unlike some providers. There return on investments is very good. Using email we get an appropriate number of information emails yearly. Reviewed on: 23rd February 2024

Great bank

Great customer service, easy to use Reviewed on: 23rd February 2024

Easy to setup savings pot

Easy to setup savings pot with options of different rates. Contacted customer service who helped and resolved my questions. Authentication and Authorisation regime including dual factor especially welcomed. Reviewed on: 23rd February 2024

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