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Coventry Building Society: Savings reviews

Name: Savings
Rating: 4.21 (121 reviews)

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4.29

Based on 121 reviews, last reviewed 13th Jun 2025

40% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

66%

17%

12%

Latest highest rating:

5

Excellent savings rates and good online savings service Excellent savings rates and good online savings service Reviewed on: 13th June 2025

Latest lowest rating:

2

I have recently opened a Junior ISA for my child, an... I have recently opened a Junior ISA for my child, and it was really funny because they said there would be no app or website to control or just check ... Read more Reviewed on: 27th May 2025

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About this product

Coventry Building Society Savings reviews (121)

Review of the Coventry Building Society, Savings:

I have recently opened a Junior ISA for my child, an...

I have recently opened a Junior ISA for my child, and it was really funny because they said there would be no app or website to control or just check the the account. You have to, literally either walk to your nearest branch or phone them up! I laughted and asked them if they thought it was 1986. It's very old fashioned! It's a way of putting it. I have now read some reviews of how people have been treated unfairly and it's really made me think. Reviewed on: 27th May 2025

Genuine customer first approach

The Coventry do exactly as it says on the tin, which is refreshing in this day and age - they put the customer first. Reviewed on: 4th April 2018

Reliable but difficult

I feel as though my money is very secure with this company, I've had great customer service in every experience but I've had trouble with getting access to my ISA almost every time even though I have the right documentation, it takes a while. Reviewed on: 10th February 2018

Good overall

Good interest rate and good security Reviewed on: 31st January 2018

A trustworthy provider of savings accounts

The Coventry Building Society is the only savings account provider I have found that consistently pays good rates of interest, has never tried to move my money into low interest accounts and has never offered me poorer rates than new investors. If only all financial institutions showed such loyalty to long term customers. Reviewed on: 23rd November 2017

Honest and respectable

An honest and respectable company that treats it's customers fairly. Reviewed on: 15th November 2017

Good service and interest rate

Very easy to set up and transfer in old cash ISA. Great customer service when contacting the bank and good interest rate. Reviewed on: 13th November 2017

No-brainer!

I've had accounts with the Coventry for many years and have never seen a reason to leave. Their interest rates are generally a little above that of their competitors (vital in these times of such pitiful returns) and they reward loyalty by keeping rates on existing accounts a little ahead of their newer equivalents. Also the Coventry's website is a doddle, even for a technophobe like me! Reviewed on: 8th November 2017

Good service

I found it easy to set up my account, but it was difficult to initially access the online banking service. Interest rates are reasonably competitive, and the customer service has been good when I've needed to contact them. Reviewed on: 4th July 2017

Redisign /simplify online/telephone/security

The most obstructive and cumbersome security questions and codes that i have ever experienced. They involve swapping postal communications just to set up and now a new additional code grid has been sent to me. I have given up trying to communicate with them. Reviewed on: 2nd June 2017

Easy Access ISA

Phoned up to open easy access Isa and they told me over the phone that the interest rate was going up the following day which was a lovely surprise and quite unusual Reviewed on: 30th March 2017

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