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Discount Insurance: Landlord Insurance reviews

4.72
Based on 276 reviews, last reviewed 18th Oct 2024
97% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
See only 3 star reviews
0%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

The level of service provided was exceptional, and I... The level of service provided was exceptional, and I am delighted to continue our business relationship in the years to come. #ProfessionalService #Cu... Read more Reviewed on: 18th October 2024
David W's avatar
David W

Latest lowest rating:

1

Would never use this firm again Refused to pay a claim when most insurers would have paid. I would never do business with these people again Reviewed on: 9th October 2024
Hugh dennis's avatar
Hugh dennis

About this product

Discount Insurance is a UK-based landlord insurance provider.

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Discount Insurance Landlord Insurance reviews (276)

Review of the Discount Insurance, Landlord Insurance:

When talking to representatives on phone they always...

5
When talking to representatives on phone they always are helpful and friendly explaining everything in full detail and don’t make me feel that I can’t stop them and ask them to repeat what they have said Reviewed on: 11th October 2024

Good customer experience

5
Easy to get through on the phone and speak to a real person. All very helpful and knowledgeable. Reviewed on: 7th August 2024

Excellent service, efficient and friendly.

5
Excellent service, efficient and friendly. Reviewed on: 7th August 2024

The personal service I am getting from Christina is...

5
The personal service I am getting from Christina is fantastic Reviewed on: 7th August 2024

Very good customer service.

5
I really had no experience because my brother promoted me to you and since have been your customer. I haven’t made a claim just been renewing my policy with you by phone. Other than that I’m really happy with the service and how easy it to renew my policy and get my certificate sent by email. Reviewed on: 7th August 2024

Be good.great

4
Be good. Experience Reviewed on: 5th August 2024

Excellent Sevice. Very helpful

4
Excellent Sevice. Very helpful. Had quite a complicated problem, but Discount Insurance listened and sorted out the situation. Efficient and good value. Reviewed on: 2nd August 2024

Subject: Appreciation for Excellent Customer Support...

5
Subject: Appreciation for Excellent Customer Support Dear [Customer Support Team/Manager's ] I hope this message finds you well. I wanted to take a moment to express my gratitude for the exceptional support I received from your customer support worker during my recent interaction. The representative was incredibly polite and attentive, making sure to address all of my questions and concerns with care. Their friendly demeanor and professionalism made the experience much more pleasant. It's refreshing to encounter such high standards of customer service. Thank you for fostering such a positive environment. I appreciate the efforts of your team! Best regards, Nazir jacoob Reviewed on: 1st August 2024

Insurance Cover

5
I am happy with the service and insurance cover. Kendall is very effective and follows through as agreed. Always very profressional. Reviewed on: 30th July 2024

found them very informative and explained every deta...

5
found them very informative and explained every detail, they were polite and most helpful Reviewed on: 30th July 2024

so nice to be able to arrange insurance by actually...

5
so nice to be able to arrange insurance by actually talking to someone. Reviewed on: 29th July 2024