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Discount Insurance: Landlord Insurance reviews

Name: Landlord Insurance
Rating: 4.74 (276 reviews)

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4.72

Based on 276 reviews, last reviewed 18th Oct 2024

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

82%

15%

Latest highest rating:

5

The level of service provided was exceptional, and I... The level of service provided was exceptional, and I am delighted to continue our business relationship in the years to come. #ProfessionalService #Cu... Read more Reviewed on: 18th October 2024

Latest lowest rating:

1

Would never use this firm again Refused to pay a claim when most insurers would have paid. I would never do business with these people again Reviewed on: 9th October 2024

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About this product

Discount Insurance is a UK-based landlord insurance provider.

At Smart Money People, we use the power of your Discount Insurance reviews to help others find the best possible products for them.

Discount Insurance Landlord Insurance reviews (276)

Review of the Discount Insurance, Landlord Insurance:

Excellent first class service.

Excellent first class service. Repair to my shower was paid out in full as per the cheapest of the two estimates I provided. No visit was required as a series of pictures of the damage sufficed. This allowed the repair and subsequent payment to be actioned in a timely and highly efficient manner within a matter of days . No quibbles or wanted delays, just a professional and most effective service, i was highly impressed and have recommended your company to several friends. Reviewed on: 9th July 2024

Good value for money policy wise but not easy to d...

Good value for money policy wise but not easy to deal with on claims and don't help you find workmen - and excess very big so they pay out virtually nothing and you pay more for excess than policy . Reviewed on: 9th October 2024

Hassle free

Economic. Hassle free transactions Reviewed on: 9th October 2024

Excellent experience over many years

I have had a policy with Discount Insurance for many years. The renewal process is efficient. When I have had questions regarding the insurance renewal, the questions have been answered clearly. When necessary, Discount Insurance have followed-up on things quickly. Always very positive, good humoured staff. Reviewed on: 9th October 2024

Good service at a reasonable price

I have been with this company for several years. Excellent telephone service, knowledgeable staff to discuss options. Reviewed on: 8th October 2024

I have been using discount insurance for many years...

I have been using discount insurance for many years with all my BTL's and my residential property, they have always been quick to respond and extremely friendly and knowledgeable. Have recommended them to friends and family. Reviewed on: 7th October 2024

Benefitted from your improved insurer selection

Have have had great deals with you until you limited system constrain about 5 months ago. Staff are helpful but sometimes need some hints to find creative ways to save money . Reviewed on: 3rd October 2024

excellent customer service

Answered quickly - dealt with quickly kindly and efficiently Reviewed on: 1st October 2024

Excellent customer service and great price found

Prompt call back after my initial enquiry. Then excellent customer service from James, who guided me through all the paperwork and found out exactly what level of insurance I needed. Then he compared all the quotes and found the best quote that matched my needs. Reviewed on: 1st October 2024

Insure with confidence

Just pleasant to work with which is why I have been a customer for years. Staff are friendly and punctual. Reviewed on: 26th September 2024

Seems like a scam if you can’t make a claim

Have called to make a claim and both times no-one has called back Reviewed on: 25th September 2024

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