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Ecology Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.93 (98 reviews)

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4.79

Based on 98 reviews, last reviewed 6th Dec 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

3 star

2 star

Latest highest rating:

5

A personal bank that outs its money where its beliefs are Our housing coop took a mortgage with Ecology Building Society almost 20 years ago. A man called Jon sorted it out for us. We're now building 29 new h... Read more Reviewed on: 15th March 2022

Latest lowest rating:

1

Time wasters Misleading application process, lack of updates, unprofessional customer service. Waste of time. Reviewed on: 6th December 2023

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About this product

Ecology Building Society was established in 1981 and offers a range of mortgage products. It’s important to always be confident that you understand the terms, conditions and interest rates of a mortgage. Consult the lender or an independent advisor if you’re unsure.

Finding the right mortgage lender to help you buy your new home can be difficult. We collect Ecology Building Society mortgage reviews to help you decide if it’s the right lender for you.

Find out what mortgage deals existing members have and how satisfied they’ve been so far. Read about the different benefits you can expect from being an Ecology Building Society member. Learn more about the application process and the Society’s customer service. All of this and more can be found in our Ecology Building Society mortgage reviews.

Perhaps you’re already a customer with Ecology Building Society? If so, why not share your experience with others like you? Tell us which mortgage deal you have, and whether the Society helped you understand all of the available options. Does the lender keep you up-to-date with any important mortgage news and changes? Don’t forget to include whether you would recommend the lender and mortgage deal to your family and friends. Write an honest Ecology Building Society mortgage review today.

Ecology Building Society Mortgages reviews (98)

Review of the Ecology Building Society, Mortgages:

Time wasters

Misleading application process, lack of updates, unprofessional customer service. Waste of time. Reviewed on: 6th December 2023

Ethical and user friendly

It feels like I'm taking to people who understand - not just a call centre. You can explain situations and agree resolution of issues that you would send no chance of achieving with the high street banks Reviewed on: 15th March 2021

Savings

On line news about the support given to good house builds by individuals or communities is an important way to use funds available. Reviewed on: 15th March 2021

Best customer service

We have had our self build mortgage with the Ecology Building Society from the start of our build. Our needs were very exacting, a large mortgage, and unusual build and the challenges of a self build. Having originally gone to a broker and failed we went directly to the EBS and they confirmed the mortgage in a matter in a few weeks. The EBS customer service is just amazing, I do not know of any other bank who would take such an interest in a build and actually come to site to see the build in progress. A great team offering an excellent product. Reviewed on: 15th March 2021

Self-build house

After meeting resistance from a high street mortgage lender we approached Ecoloy with our project for a low energy self-build dwelling with a degree of scepticism. Our concerns soon vanished as the whole process proved to be very straightforward with excellent communication both by email and telephone and with no annoying press 1,2,3, etc!. Overall we were very pleased with the outcome and very happy to be working with an ethical lender like Ecology. Reviewed on: 15th March 2021

Two BBC Awards

The EBS granted us their first green business loan in 1990 at a time when the banks did not have the vision. We were very successful & have saved with them ever since. They are personable, friendly and efficient. In 30 years we have never had a problem & feel closely loyal to them. Reviewed on: 14th March 2021

Real People making ethical decisions

Unlike the mass- market algorithm approach ("computer says no") the Ecology BS is staffed with real people. They listen to their customers; they not only consider unconventional projects they actively encourage them! The Ecology BS is supporting diverse projects and helping diverse people deliver them all over the UK. Well done ! Reviewed on: 14th March 2021

Encouraging building the right way

Building an ecological home is highly challenging, but it makes a huge difference when you can rely on your mortgage provider to be supportive and encouraging of these endeavours. Great people with the right products to encourage people like me to do the right thing for the environment Reviewed on: 13th March 2021

Supportive, pragmatic and environmentally sound

Ecology Building Society supported me to self build/renovate an off grid Galloway Cottage. They were realistic and made draw down of funds during the build simple. I have continued my mortgage with them to support their environmental agenda. Reviewed on: 13th March 2021

Self Build Support

Amazingly easy to deal with, super-friendly staff you can speak to. Great to have this available to support our self-build and by far the least stressful element :) Reviewed on: 13th March 2021

Good quick efficient service

Very easy to speak to, very helpful explained everything in plain English, can't recommend them enough and have done to anybody who is looking for a self build mortgage Reviewed on: 12th March 2021

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