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Ecology Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.93 (98 reviews)

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4.79

Based on 98 reviews, last reviewed 6th Dec 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

3 star

2 star

Latest highest rating:

5

A personal bank that outs its money where its beliefs are Our housing coop took a mortgage with Ecology Building Society almost 20 years ago. A man called Jon sorted it out for us. We're now building 29 new h... Read more Reviewed on: 15th March 2022

Latest lowest rating:

1

Time wasters Misleading application process, lack of updates, unprofessional customer service. Waste of time. Reviewed on: 6th December 2023

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About this product

Ecology Building Society was established in 1981 and offers a range of mortgage products. It’s important to always be confident that you understand the terms, conditions and interest rates of a mortgage. Consult the lender or an independent advisor if you’re unsure.

Finding the right mortgage lender to help you buy your new home can be difficult. We collect Ecology Building Society mortgage reviews to help you decide if it’s the right lender for you.

Find out what mortgage deals existing members have and how satisfied they’ve been so far. Read about the different benefits you can expect from being an Ecology Building Society member. Learn more about the application process and the Society’s customer service. All of this and more can be found in our Ecology Building Society mortgage reviews.

Perhaps you’re already a customer with Ecology Building Society? If so, why not share your experience with others like you? Tell us which mortgage deal you have, and whether the Society helped you understand all of the available options. Does the lender keep you up-to-date with any important mortgage news and changes? Don’t forget to include whether you would recommend the lender and mortgage deal to your family and friends. Write an honest Ecology Building Society mortgage review today.

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Ecology Building Society Mortgages reviews (98)

Best ethical mortgage provider/Customer Service Champion

We chose the Ecology Building Society because we wanted to build an Eco friendly PassivHaus. We knew nothing about them apart form the fact that this was the type of project to which they lent money. However, our journey with them has been very enjoyable. The staff at Ecology have been delightful and easy to deal with. They understood the building process and didn't delay decisions. They have treated us fairly and continue to do so, and their instructions are straightforward and understandable. We always feel like everything is transparent and there is no hidden red tape. We would wholeheartedly recommend them. Reviewed on: 10th April 2021

Always helpful, kind and professional, with a mission that is positive to the world

They gave us a self build mortgage at a time that no one else would as mortgages were tougher to get. Our house is environmentally positive with good insulation, solar panels, air source heat pump and underfloor heating, with no gas connection, which fits well with ecology's mission. We couldn't have achieved our dream home without their support. They made the process really easy to apply, with a lot of support throughout and stayed in contact throughout the build to ensure that we were always on the best rate that they could offer. Always helpful, kind and professional, with a mission that is positive to the world. Reviewed on: 8th April 2021

Eco focussed Loans

We obtained a mortgage for a piece of natural English woodland to enjoy the peace and tranquility of nature. Without Ecology and their products this would never been a reality. Thanks to Ecology and their forward thinking approach to sustainability we have been able to live the dream to own our own Woodland! I can't recommend them enough! Reviewed on: 8th April 2021

True to their principles

The Ecology BS provided us with a mortgage when no one else would. It was a risky project but one true to Ecology's principles and a zero carbon future. The Ecology look at the big picture and support those of us working for a better, greener future. Reviewed on: 8th April 2021

Satisfied customer

We are delighted to have our mortgage with Ecology. We know that our money is doing good in the community and that social responsibility and ethics are taken very seriously. Without the Ecology, many socially responsible eco-housing projects across the UK would not have been possible. Their newsletter is very positive and inspiring. We have had no issues with the management of our mortgage over the past 15 years and we have made many energy-efficiency improvements to our home during that time. We wish them every success. Reviewed on: 8th April 2021

Game-changer

Without our loan from Ecology BS, we would never have got our community-led housing project off the ground. Reviewed on: 8th April 2021

Excellent experience - Eco renovation mortgage

The Ecology Building Society (BS) have been exceptional. We bought an agricultural property, which had a number of restrictions that other lenders knew very little about and/or were not willing to consider (either at all or without a 20%+ deposit). The Ecology BS had fantastic working knowledge of agricultural ties and Mary Blackburn supported us throughout the application process - which involved a number of additional steps, due to the type of property. Their customer service is truly amazing, run by a small and incredibly friendly team. We are renovating the mortgaged property to a high energy efficient standard. The Ecology BS shared our enthusiasm for the project, advising on both short and long term options. We will soon complete Phase 1 of the retrofit, with the Ecology renovation mortgage offering C-Change discounts on the mortgage interest rate, to reward improved energy ratings. Amid the current context of a climate emergency, this type of financial incentive for Eco works is immensely valuable – both in terms of individual finances and the wider impact on the planet. It has been a genuine pleasure to deal with such an ethical and sustainable bank and I would 100% recommend them to anyone and everyone. Thank you Ecology! Reviewed on: 8th April 2021

Excellent communication, efficient service

We have had a superb experience with Ecology. They have by far been the most helpful and easiest financial institution we have dealt with. The communication with staff has been excellent and service has been really efficient - something that is often lacking with financial institutions. I have already recommended them to others a number of time sand will continue to do so. Reviewed on: 8th April 2021

Keeping it simple

First time self building a home, so was very daunted by the prospect of this type of mortgage, however I needn't have worried. The flexibility offered by Ecology is second to none, allowing you to withdraw funds as and when you need, and the process to do so only involves a quick email. Can't recommend them highly enough Reviewed on: 8th April 2021

Simply Outstanding - A brighter, greener future to mortgage finance

Our experience of Ecology has been absolutely faultless from the very first phone enquiry that we made, throughout the mortgage application process and through the duration of our self-build so far. Their customer service is outstanding - questions and queries are dealt with very efficiently by friendly, helpful people, who seem to really know what they are doing. Each time we’ve made a draw down, the funds have reached our bank account on the same day. When we needed to request a short payment holiday, they facilitated that seamlessly. Whenever we speak to someone at Ecology, they seem very knowledgable and well informed and that means that our queries have been answered fully and swiftly. They also seem to really understand the challenges facing self-builders; their guidance and advice has always been clear and reassuring. Their commitment to sustainable approaches to building and development is fundamental to all that they do. They lend money to projects in ways which enable genuinely progressive approaches to building and renovating houses and communities. With a very modest budget, we have built an accessible timber frame home that is ultra energy efficient and sustainable in the true sense. It also complies fully with building regulations, yet because our house isn’t traditional bricks and mortar, Ecology were the ONLY lenders that would even consider offering us a mortgage. Home building must evolve to become more efficient and sustainable in order to meet the challenges of this century. The materials and technology to do this already exist, but if they are to be widely adopted in the mainstream it will require more mortgage providers to be like Ecology - supporting and funding projects which demonstrate how a brighter, greener future could be built. Reviewed on: 7th April 2021

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