Write a review

first direct: Current Account reviews

Name: Current Account
Rating: 4.69 (1250 reviews)

View other first direct products

4.64

Based on 1,250 reviews, last reviewed 21st Feb 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

10%

Latest highest rating:

5

First direct current account I first switched to first direct just over a year ago and have since found it to be a great platform. The switching bonus was nice but the platform it... Read more Reviewed on: 21st February 2025

Latest lowest rating:

1

ATM swallowed my £100 and First Direct refuses to re... ATM swallowed my £100 and First Direct refuses to refund me despite having no video footage at the said 3 ATM machines at Asda superstore. Reviewed on: 24th December 2024

Read all reviews See your review

About this product

The first direct 1st Account is a current account that can be opened in minutes.

If you’re eligible, you can get an interest free overdraft of £250. You won’t be charged debit card fees when spending abroad. If approved for an account, you’ll get a virtual card you can use straight away.

first direct 1st Account reviews help you find out what it’s really like to be a customer. If you’ve used first direct before, you can also leave a review and share your experience.

first direct Current Account reviews (1250)

Review of the first direct, Current Account:

Free IBAN transfers

Already pleased with this account and now international transfers are free too. Reviewed on: 10th February 2018

Amazing people!

I joined First Direct a few years ago & now I’d never move! Customer care & service are second to none! Reviewed on: 10th March 2023

Original Internet & telephone banking

First Direct - manage it easily online or ring for friendly help if required. Always received great help on phone calls, and answered by someone you can understand. Reviewed on: 9th March 2023

First Rate

This online banking company offers excellent rates for current accounts and also for savings. It's customers services are second to none. Reviewed on: 9th March 2023

Best Bank on the market

I have been with this bank since they launched over 30 years ago. Whatever I have asked or needed to do they have been able to help me with the problem. Their online banking app is easy to use and user friendly. I recommend First Direct to everyone. My only negative comment is that the account does not pay any interest. Reviewed on: 9th March 2023

Great online and on phone

I like getting through to someone at any time of the day or night who can immediately help. And, once through the necessary internet security log-on, the online site is easy and efficient to use. PS - their 7% regular saver account is very good, too! Reviewed on: 9th March 2023

Simple efficient human banking

App is simple to use, always helpful by phone. Good linked saving rates. Reviewed on: 9th March 2023

Easy switch and great App

Glad I moved to First Direct. I like the interface of App. Easy to see what’s coming in and out. Reviewed on: 9th March 2023

Excellent bank

Can't fault this bank. Easy to use website and brilliant customer services. I was with my original bank for over 25 years but doubt I'll ever change banks again! Reviewed on: 9th March 2023

No quarms

Been with first direct for a few years ago now, I think the gave me £100 for switching and they don’t charge me the couple of times I’ve hit the overdraft in my first account, cannot argue. Reviewed on: 9th March 2023

Easy to open account

Easy to open account and manage online or by phone. Also good customer service and no waiting in a queue for phone call to be answered, I got straight through to a very helpful person who resolved my query quickly. Reviewed on: 9th March 2023

Do you have a different first direct product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Accounts
from London Community Credit Union 1.00 from 3 reviews
Current Account
from Algbra 3.24 from 2 reviews
Student Current Account
from Halifax 4.47 from 10 reviews

There's still more to see!

first direct has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub