Write a review

first direct: Current Account reviews

Name: Current Account
Rating: 4.69 (1242 reviews)

View other first direct products

4.63

Based on 1,242 reviews, last reviewed 24th Dec 2024

42% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

84%

10%

Latest highest rating:

5

Very happy and wouldn’t switch I have a joint current account with First Direct and have been very happy with it. We initially got a switching offer to open the account but I wouldn... Read more Reviewed on: 6th December 2024

Latest lowest rating:

1

ATM swallowed my £100 and First Direct refuses to re... ATM swallowed my £100 and First Direct refuses to refund me despite having no video footage at the said 3 ATM machines at Asda superstore. Reviewed on: 24th December 2024

Read all reviews Write a review

About this product

The first direct 1st Account is a current account that can be opened in minutes.

If you’re eligible, you can get an interest free overdraft of £250. You won’t be charged debit card fees when spending abroad. If approved for an account, you’ll get a virtual card you can use straight away.

first direct 1st Account reviews help you find out what it’s really like to be a customer. If you’ve used first direct before, you can also leave a review and share your experience.

Review first direct: Current Account now

Help others make smarter decisions by sharing your own experience.

Write a review

first direct Current Account reviews (1242)

Have never let me down

FD have maintained my 0% £250 overdraft right through the pandemic when I needed them most they supported me. Reviewed on: 9th March 2023

Brilliant bank

excellent customer services 24/7. efficient, reliable customer-centred bank. Reviewed on: 9th March 2023

Always care

Been with First Direct for few years after leaving another bank whose staff just didn't seem to care when things don't always go right. I have found First Direct Bank staff when I've spoken to them to be caring considerate and willing to help. Reviewed on: 9th March 2023

Best Service Ever

I’ve been with various banks throughout the years, but First Direct has definitely been the best. Their customer service is second to none, range of products and regular updates are to be available applauded Reviewed on: 9th March 2023

Regular saver is great

I specifically opened the account for the 7% regular saver which I’m happy to have during the cost of living crisis. The account seems ok although I wish the app had push notifications for when money comes in/leaves the account as I find I have to check it a lot to see what my balance is. It’s a shame that you also can’t put notes on it like on Monzo to remind you what a purchase was. There is a tag function but it isn’t much help. Reviewed on: 9th March 2023

Excellent online customer service

Customer service solved problems in a courteous, polite and easy to understand way even in unsociable hours Reviewed on: 9th March 2023

Impressed

I opened my account in May last year. So far I have experienced excellent customer services also joined their regular saver which has smashing interest rate. Reviewed on: 9th March 2023

They're fantastic

Can't fault them. Shouldn't love a bank but .. Reviewed on: 7th March 2023

Greatbank

Great bank, very prompt dealings Reviewed on: 7th March 2023

Top Rate Bank

Easy to operate account. Customer service has been brilliant so far. Reviewed on: 4th March 2023

Do you have a different first direct product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

first direct has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub