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first direct: Current account reviews

View other first direct products
4.73
Based on 1,492 reviews, last reviewed 14th Jul 2026
67% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
3%

Latest highest rating:

5

fd - hassles free internet banking No hassle, to steal a line from another no nonsense product, it does exactly what it says on the tin Reviewed on: 14th July 2026
Neil Gent's avatar
Neil Gent

Latest lowest rating:

1

1 star is far too generous. 1 star is far too generous. First Direct sent an email asking me to provide another review even though i have been waiting for a working PIN since Fe... Read more Reviewed on: 8th May 2026
Linda's avatar
Linda
Read all reviews Write a review

About this product

The first direct 1st Account is a current account that can be opened in minutes.

If you’re eligible, you can get an interest free overdraft of £250. You won’t be charged debit card fees when spending abroad. If approved for an account, you’ll get a virtual card you can use straight away.

first direct 1st Account reviews help you find out what it’s really like to be a customer. If you’ve used first direct before, you can also leave a review and share your experience.

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first direct Current account reviews (1492)

Unobtrusively innovative

5
FD is a great internet bank, providing fast transfers, decent mobile app service and good service one to one. They take into account personal situation and are always willing to help. Reviewed on: 7th October 2014
SmartMoneyPerson's avatar
SmartMoneyPerson

No Hassle

5
Rarely had any problems and when I did I got through to a person instantly who knows what they are talking about and resolved my issues in minutes. Reviewed on: 6th October 2014
TWith2Sugars's avatar
TWith2Sugars

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