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first direct: Current Account reviews

Name: Current Account
Rating: 4.69 (1242 reviews)

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4.63

Based on 1,242 reviews, last reviewed 24th Dec 2024

64% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

84%

10%

Latest highest rating:

5

Very happy and wouldn’t switch I have a joint current account with First Direct and have been very happy with it. We initially got a switching offer to open the account but I wouldn... Read more Reviewed on: 6th December 2024

Latest lowest rating:

1

ATM swallowed my £100 and First Direct refuses to re... ATM swallowed my £100 and First Direct refuses to refund me despite having no video footage at the said 3 ATM machines at Asda superstore. Reviewed on: 24th December 2024

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About this product

The first direct 1st Account is a current account that can be opened in minutes.

If you’re eligible, you can get an interest free overdraft of £250. You won’t be charged debit card fees when spending abroad. If approved for an account, you’ll get a virtual card you can use straight away.

first direct 1st Account reviews help you find out what it’s really like to be a customer. If you’ve used first direct before, you can also leave a review and share your experience.

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first direct Current Account reviews (1242)

excellent telephone customer service

amazing that that they offer top service by telephone 24 hrs a day, for people like me that don't live with smartphones and constant internet access Reviewed on: 1st March 2023

Excellent service

Excellent customer service and app Reviewed on: 1st March 2023

Superlative

Excellent service and straightforward dealings. They are everything banking ought to be. Reviewed on: 1st March 2023

App works really well

It's one of the fastest working banking apps on my phone and it's very useful to be able to pay cheques online Reviewed on: 28th February 2023

Not all smooth sailing

Basic account with little fuss. Refused to pay out on the welcome bonus claiming they didn't recognise bank of ireland-that's the far east for you. Reviewed on: 28th February 2023

use friendly app

Easy to see what is going on in your bank account at any time but also easy to speak to a real person if you need to. Reviewed on: 28th February 2023

Best bank account

I've switched current accounts many times but I always keep my FD current account. It's less quick now but still the best telephone banking when you need to use it. Reviewed on: 28th February 2023

Great Bank

I have been with them for many years. Always helpful and available. Reviewed on: 28th February 2023

Great service

Great service, straightforward banking, good linked accounts for saving Reviewed on: 28th February 2023

Secure Banking

Phenomenally secure banking with an extraordinary level of customer service. Used as a core bank account that I’ve actively not switched from despite money offers due to its reliability, clarity and security. Reviewed on: 28th February 2023

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