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Glasgow Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3096 reviews)

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4.95

Based on 3,096 reviews, last reviewed 23rd Apr 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Excellent customer service for a Loan I applied for a loan and thought I had submitted the application. However when I called it had not submitted. They took the information over the phon... Read more Reviewed on: 23rd April 2025

Latest lowest rating:

1

Dreadful service now Used to be a great service that looked after long serving members but now just treat you like muck Reviewed on: 7th August 2022

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About this product

Glasgow Credit Union Loans reviews (3096)

Review of the Glasgow Credit Union, Loans:

Customer Service

Any time I gave been in touch by phone on email everyone has been so helpful, patient & understanding a perfect service every time. Reviewed on: 25th July 2022

Excellent customer service for a Loan

I applied for a loan and thought I had submitted the application. However when I called it had not submitted. They took the information over the phone and proceeded with the application, decision and money was paid into in my account within the same day. Great to phone and speak to people directly and have an issue dealt with promptly and with excelllent customer service. Have recommended to family and friends that they join. Reviewed on: 23rd April 2025

Helpful loan application

I applied for a loan, they were prompt and helpful. It was approved and in my account within a week.. Reviewed on: 24th May 2024

Friendly and knowledgeable!

Great customer service, fantastic products. Fast, friendly and efficient! Reviewed on: 31st May 2023

Dreadful service now

Used to be a great service that looked after long serving members but now just treat you like muck Reviewed on: 7th August 2022

Easy, reliable, automatic

I rarely have to contact GCU, when I have done it has been easy, friendly and quick. I trust GCU with my finances and the link with my employer makes it so easy! I recommend GCU to anyone when they are thinking about saving or borrowing. I can’t be happier with a service than I am with being a GCU customer. Reviewed on: 3rd August 2022

A lifesaving organisation at time of need.

I have been a member of Glasgow Credit Union for almost three decades. During which time I have saved and borrowed on numerous occasions for a variety of personal items eg tooth implants, property improvements, and even a new car. I have always felt secure that they were there when I needed them. That’s a real bonus in these difficult times to be able to count on their wonderful and much needed service. It’s truly a real service to the people they serve. Reviewed on: 2nd August 2022

Best Credit Union

Glasgow Credit Union is an amazing organisation, with the most caring and helpful staff I have ever came across. The work GCU do for the local community is great to see... a little £ goes a long way for some small charities. Proud to be a member of GCU, and I'd recommend anyone who qualifies for membership to join also! Reviewed on: 26th July 2022

The peoples lender

Easy accessible loan products leant responsibley. Reviewed on: 26th July 2022

Excellent service

Friendly and very reasonable interest Reviewed on: 26th July 2022

Great Service

Quick and easy process, fast response times good customer service Reviewed on: 26th July 2022

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