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GoSkippy: Car Insurance reviews

Name: Car Insurance
Rating: 1.73 (233 reviews)

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1.53

Based on 233 reviews, last reviewed 2nd Dec 2024

100% decrease in 5 star reviews

in the past 90 days

55% decrease in 1 star reviews

in the past 90 days

10%

78%

Latest highest rating:

5

Skip to itQuick service Quick service pleasant staff. Very hrlpful Reviewed on: 27th August 2024

Latest lowest rating:

1

It’s shiiiit somone broke my car and steal sterio m... It’s shiiiit somone broke my car and steal sterio media. When I claim been told u r not covered even my policy was comprehensive Reviewed on: 2nd December 2024

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About this product

Here at Smart Money People, we collect GoSkippy car insurance reviews so that you can shop with confidence.

GoSkippy is an insurance broker offering home, travel and various motor insurance policies, including electric vehicle cover, car, van, motorbike, and business motor insurance. With a wide range of additional add-ons available for each policy, GoSkippy aims to be very flexible to its customers’ needs. Find out whether it lives up to these claims by checking out our GoSkippy car insurance reviews.

What’s most important for you when it comes to a new car insurance policy? Is it securing breakdown cover with a courtesy car? Perhaps you’d prefer the security of misfuelling cover or key cover? Do you work in a role that requires business insurance for your vehicle? Whatever your needs, read our GoSkippy car insurance reviews to see what genuine customers have to say about their policies.

Have you had a car insurance policy with GoSkippy? Whether good or bad, share your experience with other drivers on Smart Money People so we can help people like you make better decisions. Tell us how satisfied you were (or weren’t!) with the level of cover you received for the cost. How simple was the sign-up process? Did you have any experience with the customer service team? Write an honest GoSkippy car insurance review today.

GoSkippy Car Insurance reviews (233)

Review of the GoSkippy, Car Insurance:

I know it's a bit of a long review but worth the read.

I received my 2024 van renewal which was £649.36 (last year price £574.04) and after checking over documents I noticed that I had only 1 yrs NCB showing on my renewal policy documents. I contacted Go Skippy helpline on 02/11/2024 to advise that I will have 3 yrs at end of policy, Call handler was not very pleasant to speak with but eventually agreed to change NCB to the 3 yrs. I asked what difference this would make to my premium, I was told that it made no difference, I found this a bit strange but agreed to renew with for another year, I was emailed showing amended 3 yrs NCB and total premium was £649.36 and was happy to proceed. On 04/11/2024 (2 days later) I received an email saying thank you for renewing with Go Skippy and noticed the total price was now £819.44, I spent a couple of hours trying to contact helpline but they didn’t answer. I phoned the next day on 05/11/2024, I again found the call handler to be aggressive, He explained that the price hike would have been caused with my 02/011/2024 phone call to amend my NCB from 1 yr to 3 yr; I was blown away with this statement to be honest. I told him that I had received an updated email after the first call and everything was the same albeit the amended NCB, I reminded him that I still have this email and he then became apologetic and asked to put me on hold so that he could look into this. The call handler then came back and said that he didn’t know why this could have happened but will now need to re-quote me for this year; Strangely enough we now have the total price of £819.44 for this year. By this time I have had enough and advised him that I can’t accept this updated quote and will not be renewing with them this year, He again apologized and said he was sorry this happened, I replied “and so you should be” I asked if he could cancel any payment request with my card holder as it was now showing that there was a pending transaction for £819.44 but unfortunately you cannot cancel a pending payment request with your bank. I was told that I will be given a refund but will have to wait 3-5 days for this. To sum everything up, if I hadn’t noticed the new total amount requested on the last email received then I would have been even more upset than what I am just now. Surely you don’t treat all your customers like this? or think that everyone is stupid, vulnerable or can be intimidated by your aggressive call handlers. Reviewed on: 5th November 2024

GoSkippy are scammers

Last year’spremium, my first year with GoSkippy, was £399 51 including an arrangement fee of £82.52. This year the renewal was £1018.93 with a fee of -£43.68 - yes a negative arrangement fee!, This represents around 150% increase year on year despite there being no claims on the original policy and reliable industry sources suggesting prices during 2023 increased by less than 50% and have have stabilised or even reduced in the first part of this year. When I queried this increase with GoSkippy their first line support told me they do not make any effort to check on prices, simply pass them on to customers. Interesting since the Company claims to be brokers and charge a fee albeit a negative fee in the second year - which may be fair since they clearly provide no added value. Further, a comparison site suggested I purchase a policy from GoSkippy Essentials for a premium of £543.12. To summarise,GoSkippy appear to pay no attention to the Financial Conduct Authority’s regulations published in 2022 which stipulate that it is illegal to charge a disproportionately higher rate to an existing customer compared to that given to a new client (known as loyalty penalties). I believe I could be forgiven for concluding that GoSkippy have very strange business ethics when they seem to rely on misleading existing clients for profit - in an old maxim - if it smells of fish it is generally fishy. Reviewed on: 23rd July 2024

Shocking

I've had bad experiences with insurance companies but Go Skippy are by far the worst!. Their customer service is shocking and as they were unable to insure a dacia sandero ( even though they insured my duster) I was forced to cancel my insurance, they tried, and failed, to charge me a huge cancellation fee, I then got a threatening letter from Premium Credit saying I was due them money, I wasn't, GO Skippy had not told them I'd cancelled. Yes they are cheap but God help you if you need anything from them! Reviewed on: 11th July 2024

Hi Actually been chipped while...

Hi Actually 23rd May, my windscreen chipped while I'm driving in the motorway I raised the claim on 24th I uploaded the relevant document on the GoSkippy My account site and I contacted the national windscreen service and book the appointment to replace my windscreen They gave the date on 3rd June to replace ..But (31st May) I got a message from NATIONAL WINDSCREEN SERVICE state that they didn't get validation from the insurance company so they can't fix it on Monday It really makes me at peace off. Then I made a call to GoSkippy and they transferred the line to Somerset Bridge insurance when I talked with them they said the windscreen insurance which I took does not belong to Somerset insurance. it's a deal with general legal production ltd. When I contacted them they said they don't have any relationship with GoSkippy. I nearly spent 4 hrs on the phone ... Finally no use. I'm really disappointed because of this issue I'm not able to do any of my routine work. Not even drop my kids to the school even I spend for taxi all my routine travels Again When I contact the national windscreen service they clearly said that they weren't able to do anything until they get validation from the insurance company . And they informed me that they sent more mail to GoSkippy but they didn't get any response so they held my booking . Till 24th I made more than 50 calls and I sent 5 mails ...but till now no one ready to sort out my problem..I NEVER EVER SEEN THIS KIND OF WORST CAR INSURANCE COMPANY IN MY LIFE TIME Reviewed on: 3rd June 2024

Told to cancel online to avoid a fee then slapped wi...

Told to cancel online to avoid a fee then slapped with a £200 bill and threatened with bailiffs before they even had a price Reviewed on: 24th April 2024

This is not a insurance they are scams.

This is not a insurance they are scams..the worst on the market and everyone is putting them in front to be chosen..we are dealing with them and we are paying for that..stop putting all idiots in front...thanks. Reviewed on: 23rd April 2024

Ridiculous cancellation fees.

Ridiculous cancellation fees. Send you threatening letters. Just days after you cancel your policy. One you the worst companies I have ever dealt with. Would advise anyone to steer well clear. Cheap and cheerful. Reviewed on: 22nd April 2024

Please read what your getting

Cancellation charge £300 after only having policy 20 days and car broke so needed to remove off road… please pay a little more and use a better company Reviewed on: 18th April 2024

Cheap insurance company and true value of your monay.

Cheap insurance company and true value of your monay. Reviewed on: 12th April 2024

Jury is out

Haven’t claimed yet so can’t comment on how they perform in that scenario. Reviewed on: 2nd April 2024

0% recommendation very crap avoid

Avoid hiden charges apply when you ask them to cancel your policy Reviewed on: 2nd April 2024

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