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GoSkippy: Car Insurance reviews

Name: Car Insurance
Rating: 1.73 (233 reviews)

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1.53

Based on 233 reviews, last reviewed 2nd Dec 2024

100% decrease in 5 star reviews

in the past 90 days

55% decrease in 1 star reviews

in the past 90 days

10%

78%

Latest highest rating:

5

Skip to itQuick service Quick service pleasant staff. Very hrlpful Reviewed on: 27th August 2024

Latest lowest rating:

1

It’s shiiiit somone broke my car and steal sterio m... It’s shiiiit somone broke my car and steal sterio media. When I claim been told u r not covered even my policy was comprehensive Reviewed on: 2nd December 2024

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About this product

Here at Smart Money People, we collect GoSkippy car insurance reviews so that you can shop with confidence.

GoSkippy is an insurance broker offering home, travel and various motor insurance policies, including electric vehicle cover, car, van, motorbike, and business motor insurance. With a wide range of additional add-ons available for each policy, GoSkippy aims to be very flexible to its customers’ needs. Find out whether it lives up to these claims by checking out our GoSkippy car insurance reviews.

What’s most important for you when it comes to a new car insurance policy? Is it securing breakdown cover with a courtesy car? Perhaps you’d prefer the security of misfuelling cover or key cover? Do you work in a role that requires business insurance for your vehicle? Whatever your needs, read our GoSkippy car insurance reviews to see what genuine customers have to say about their policies.

Have you had a car insurance policy with GoSkippy? Whether good or bad, share your experience with other drivers on Smart Money People so we can help people like you make better decisions. Tell us how satisfied you were (or weren’t!) with the level of cover you received for the cost. How simple was the sign-up process? Did you have any experience with the customer service team? Write an honest GoSkippy car insurance review today.

GoSkippy Car Insurance reviews (233)

Review of the GoSkippy, Car Insurance:

I know it's a bit of a long review but worth the read.

I received my 2024 van renewal which was £649.36 (last year price £574.04) and after checking over documents I noticed that I had only 1 yrs NCB showing on my renewal policy documents. I contacted Go Skippy helpline on 02/11/2024 to advise that I will have 3 yrs at end of policy, Call handler was not very pleasant to speak with but eventually agreed to change NCB to the 3 yrs. I asked what difference this would make to my premium, I was told that it made no difference, I found this a bit strange but agreed to renew with for another year, I was emailed showing amended 3 yrs NCB and total premium was £649.36 and was happy to proceed. On 04/11/2024 (2 days later) I received an email saying thank you for renewing with Go Skippy and noticed the total price was now £819.44, I spent a couple of hours trying to contact helpline but they didn’t answer. I phoned the next day on 05/11/2024, I again found the call handler to be aggressive, He explained that the price hike would have been caused with my 02/011/2024 phone call to amend my NCB from 1 yr to 3 yr; I was blown away with this statement to be honest. I told him that I had received an updated email after the first call and everything was the same albeit the amended NCB, I reminded him that I still have this email and he then became apologetic and asked to put me on hold so that he could look into this. The call handler then came back and said that he didn’t know why this could have happened but will now need to re-quote me for this year; Strangely enough we now have the total price of £819.44 for this year. By this time I have had enough and advised him that I can’t accept this updated quote and will not be renewing with them this year, He again apologized and said he was sorry this happened, I replied “and so you should be” I asked if he could cancel any payment request with my card holder as it was now showing that there was a pending transaction for £819.44 but unfortunately you cannot cancel a pending payment request with your bank. I was told that I will be given a refund but will have to wait 3-5 days for this. To sum everything up, if I hadn’t noticed the new total amount requested on the last email received then I would have been even more upset than what I am just now. Surely you don’t treat all your customers like this? or think that everyone is stupid, vulnerable or can be intimidated by your aggressive call handlers. Reviewed on: 5th November 2024

Terrible product and service.

Terrible product and service. They added a lot of charges that are hidden in the policy documents, and are cleverly worded so they are slightly different in various places. Read the genuine reviews carefully. They clearly pay for review to keep their score high. Reviewed on: 7th January 2024

DONT USE SKIPPY INSURANCE

DONT USE SKIPPY INSURANCE Had the policy that started on the 21 12 2023. I believe That I had added my work usage, I was shocked that in in a short period of time 2/1/2024 I was charged £35 admin fee to amended. Which I amended my self on line. not a happy customer Date of experience: 03 January 2024 Reviewed on: 4th January 2024

Worst experience

Got into an accident where the other driver was at fault and go skippy have not provided a courtesy car, they have not gotten my car repaired, as the other driver is with their insurance company and is not answering the phone! They want me to pay my excess of £850, instead of holding the other driver liable! I’ve never had worse insurance from an insurer in all my time as a driver! Reviewed on: 2nd January 2024

Avoid!!!!!!!

Run away as fast as you can ! Do not go with this insurance company!! What a nightmare this sh*t go skippy is. Reviewed on: 20th December 2023

Add ons!!

Seemed the cheapest car insurance for a sort of new male driver, then came the 'add ons'! Only discovered when I saw the £50 increase in the direct debit payment! I then needed to change my address which they said would cost a further £870!! Nope! Going to Admiral which is half the monthly cost at my new address and a lot lower deposit. If they try and rinse me with a 'cancellation' fee, they will have to deal with my solicitor. Nothing but a rip off company. Reviewed on: 20th December 2023

Save yourself. Runaway.

Crap customer service. Nothing good to offer. Reviewed on: 19th December 2023

Punitive cancellation charges

Punitive cancellation charges. I paid over £400 annual insurance premium on 17/10. Just cancelled the policy less than 2 months later (received a motability car for my disabled daughter so no longer need the car) and only received a refund of just over £200. So I've paid circa £200 for 6 weeks insurance. I'm sure the response will be that it's written in the Policy documents, but i still feel the cancellation fee is excessive. Reviewed on: 12th December 2023

Company to avoid

Worst company ever avoid I hade Accident with they insured driver she accepted liability now goskippy telling me to claim on your own company Reviewed on: 11th December 2023

Once upon a rip off

I had been insured through Go Skippy for the past 8 years (one car 6 years , two years second car and a 7 year no claims discount, just recently i had no notification my policy needed renewing. When i discovered it had ran out i immediately contacted to renew, i was told its two late and would now need to start new policy i was told as the old policy had lapse im now a high risk client . ??? New policy shot up over £1300 to £2100 per year im 71 year old one accident in 51 years of good safe driving Its time the insurence companies need to be licenced through the gaming and betting commission like all high street book makers Reviewed on: 28th November 2023

range rover down to ford focus...650 pinds for range rover....1,780 pounds for basic ford focus...

go skippy a total joke.....they have insured me for a year for a range rover sport for 650...quote for basic ford focus..1,780...and this is with a years no claim....call centre staff are rude ...so much noise in background of children screaming and general what sounds lie factory news...told blatant lies by call centre staff...customer service staff are no better...rude ..dont listen..and pretty much say to you we dont care just give us the insane poilcy price......seriously...a 64 year old man...ford focus..worth 2,500...and they want 1780 for third party fire and theft....after covering my range rover for 650...how is this even possible...no claims in over 40 years of driving.....go skippy are awful....no customer care what so ever.....never ever again ... Reviewed on: 27th November 2023

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