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Got You Covered: Insurance Broker reviews

Name: Insurance Broker
Rating: 4.62 (255 reviews)

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4.30

Based on 255 reviews, last reviewed 12th Apr 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

80%

12%

Latest highest rating:

5

Best of the Best One of the best insurance companies in the market.Really helpfully and understanding have been with got you covered for 1 year and they are excellent ... Read more Reviewed on: 27th November 2022

Latest lowest rating:

1

Shocking and unbelievable service Sasa Mathiba • Booker and Cressex • 3m My son’s car was stolen by a neighbour last year August; he drove into a bridge and iit is a write off. The in... Read more Reviewed on: 12th April 2024

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About this product

Got You Covered Insurance Broker reviews (255)

Review of the Got You Covered, Insurance Broker:

Worst company ever

Extremely bad customer service I proceeded to give them a call as you cannot do the quote online, I had them saying they will call back which they didn’t so we proceeded to call back and had abit of a go and the person was laughing very bad DO NOT USE THEM Reviewed on: 3rd April 2023

Quick and Easy!

Competitive premium with a quick and easy process. Simple to complete cover. Reviewed on: 11th October 2022

dont waste your time

waited 2 hours on hold to talk to someone about a quote I already have off of compare the market. only for it to cut off at 3:15 because the office was closed, and I was first in line by then anyway. wouldn't waste your time with this one man band shithouse Reviewed on: 1st October 2022

Reply from Got You Covered We're sorry you had trouble getting through to us on Saturday - we always experience high call volumes over the weekend. Apologies for any inconvenience caused, please feel free to contact us on 02038905160 today and we will get your policy set up as soon as possible. Thanking you, GYC. Response date: 11th October 2022

Simply the best

Great service and they really keep the customers interests at the forefront of everything Reviewed on: 10th August 2022

Diligent above and beyond

Agent worked tirelessly to get me a great quote. Outstanding. Reviewed on: 19th March 2022

Reply from Got You Covered Hi Christine, appreciate you taking the time to review and fantastic to hear one of our team was able to assist. Please do not hesitate to contact us if we can help with any other insurance requirements you may have. Response date: 21st March 2022

Payed more but good experience

The bloke that dealt with me was brilliant 100% best person I have spoken to regarding insurance ever the guy needs a raise straight facts … ended up paying £60 a month more than I wanted but it’s my fault not there’s Reviewed on: 7th January 2022

Reply from Got You Covered Please to hear we could help you Cameron. Is there anything we could have done to raise your review to 5 stars? Response date: 7th February 2022

Polices at Got You Covered

This company has made things possible at the first point of contact they were hugely engaging with me as to why the handler was willing to come in on the day off, they confirmed this has never happened before. I’m so delighted to be part of got you covered company. Reviewed on: 11th October 2021

Reply from Got You Covered Many thanks for taking the time to review! Response date: 15th October 2021

Spoke to Benis who was very helpful and had patience

Was very happy with my service , will recommend Reviewed on: 4th October 2021

Reply from Got You Covered Many thanks for taking the time to review Alex delighted to hear that Benis could help. Please let us know if we can help you or any friends and family with any insurance requirements. Response date: 11th October 2021

Fantastic, patient and clear understanding of the customers needs

An excellent service from a company who really listen to your insurance requirements. Don’t just fob you off with the “cheapest” quote. Ensure they gather all the information required to get you a tailored policy that fits your needs. They explain the policy clearly and give clear understanding to what it is. Easy to speak with, no fobbing off. Highly recommend. Reviewed on: 30th September 2021

Reply from Got You Covered Many thanks Craig, although insurance is a very price driven industry it is so important to make sure you have the right cover. Delighted to hear that we could help. Response date: 22nd November 2021

Amiiee Parks, Excellent

Amiiee Parks was fantastic and went above and beyond to make sure i got the best deal/car insurance policy possible. Many thanks Reviewed on: 28th September 2021

Reply from Got You Covered Thank you Joe! She's one of the best our Amiiee! Delighted to hear that she was able to assist you. Happy Motoring! Response date: 11th October 2021

Ben was great with customer service and very friendly

Ben managed to help out with everything I required for my insurance despite complications and managed to get me a great deal. Great customer service skills and friendly. Reviewed on: 4th September 2021

Reply from Got You Covered Many thanks Prasanna, delighted to hear that Benis could help and we thank you for choosing Got You Covered! Response date: 7th September 2021

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