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Got You Covered: Insurance Broker reviews

Name: Insurance Broker
Rating: 3.59 (257 reviews)

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3.59

Based on 257 reviews, last reviewed 2nd Jun 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

79%

12%

Latest highest rating:

5

Best of the Best One of the best insurance companies in the market.Really helpfully and understanding have been with got you covered for 1 year and they are excellent ... Read more Reviewed on: 27th November 2022

Latest lowest rating:

1

Paid £274 deposit then changed to a van just outside... Paid £274 deposit then changed to a van just outside the 2 weeks cooling off period and had to pay 33.15 to cancel it totaling 307.34 for my car insur... Read more Reviewed on: 2nd June 2026

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Got You Covered Insurance Broker reviews (257)

EXCELLENT CUSTOMER SERVICE

Extremely helpful staff. Managed to sort out some insurance for me that was proving very very expensive. Reviewed on: 4th August 2021

Reply from Got You Covered Many thanks Joan. Delighted to hear we could help! Response date: 23rd November 2021

Robert shaw

Brilliant advisor. Explained everything and got my insurance cheaper. Brilliant customer service robert. Keep it up Reviewed on: 4th August 2021

Reply from Got You Covered Thank you Mr Williams and thank you for renewing with us for another year. I have passed your kind comments onto Rob and they're greatly received. Thank you! Response date: 5th August 2021

Professional yet friendly service

My experience with GYC was professional yet friendly, the perfect combination when you are searching for car insurance, which can sometimes be quite stressful. Reviewed on: 4th August 2021

Reply from Got You Covered Many thanks Sally. Really appreciate you taking the time to review! Response date: 22nd November 2021

Top Service

My dealings with Kit Goldthorpe was quick and efficient with multiple discounts offered to me. This is my third policy and I’m constantly impressed with the quality of service and will be happy to recommend them to all my family and friends. They genuinely work hard to get you the best deal they can. Reviewed on: 3rd August 2021

Reply from Got You Covered Many thanks Mr Lee and thank you for renewing for another year with us. We will always make sure we do all the hard work at renewal....that way you don't have to! Many thanks again and happy motoring. Response date: 4th August 2021

Room for improvement

Was on hold for 2 hours but everyone I spoke to was really sound and helpful, I understand the woes of the worker and when the system is down it is out of their control, however some communication would be good in this instance. Was eventually fast tracked through by Alex who was excellent. Reviewed on: 3rd August 2021

Reply from Got You Covered Hi Mr Lawrie, many thanks for your review. I can see that you were not on hold for two hours but that you were awaiting a call back from us for that time period. Your feedback is greatly appreciated and we will feedback to our team as usually all customers are called back within 20 minutes. We will investigate further. Very pleased to hear that that aside your experience with us was a good one and we look forward to being you broker for many years to come! Response date: 4th August 2021

Very efficient service from Warren

Warren sorted everything thing out quickly and made the process so easy! I will definitely recommend to friends and family. Fantastic service. Thank you. Reviewed on: 29th July 2021

Reply from Got You Covered Thank you Rebecca and please do! We'd be delighted to help anyone that you recommend to us. Thank you for choosing Got You Covered. Response date: 2nd August 2021

Excellence

Craig sorted everything out for me quick and easy! Awesome guy! Reviewed on: 29th July 2021

Reply from Got You Covered Thank you Daniel. Fantastic to hear that Craig could assist you. Happy Motoring! Response date: 2nd August 2021

Great Company

Great company! A chap called Jerome (JJ) went above & beyond to help me with an issue. Cheers bud! Reviewed on: 20th July 2021

Reply from Got You Covered Many thanks Joe from all of us at Got You Covered. Delighted to hear that JJ could help you! Response date: 21st July 2021

Brilliant

Great customer service would highly recommend also very polite and helpfull Reviewed on: 12th July 2021

Reply from Got You Covered Many thanks Adam. Delighted to hear we could help you and thank you for choosing Got You Covered. Response date: 13th July 2021

Perfect

Perfect. Recommend for everybody Reviewed on: 6th July 2021

Reply from Got You Covered Many thanks for taking the time to review Zilvinas and for choosing Got You Covered. I we can be of any further assistance please do not hesitate to contact us on 0203 890 5160. Happy Motoring! Response date: 7th July 2021

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Got You Covered: Insurance Broker reviews

No new 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Got You Covered: Insurance Broker now

Got You Covered Insurance Broker reviews (257)

EXCELLENT CUSTOMER SERVICE

Robert shaw

Professional yet friendly service

Top Service

Room for improvement

Very efficient service from Warren

Excellence

Great Company

Brilliant

Perfect

Review Got You Covered: Insurance Broker now

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