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Great Western Credit Union: Savings reviews

4.71
Based on 198 reviews, last reviewed 5th Dec 2024
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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9%
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2 star
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2%

Latest highest rating:

5

I joined Great Western Credit Union a few years ago. I joined Great Western Credit Union a few years ago. They are freindly, polite and helpful. Could not wish for anything better. I have a loan every ch... Read more Reviewed on: 5th December 2024
Donna S's avatar
Donna S

Latest lowest rating:

1

They have turned into a payday lender to vulnerable... They have turned into a payday lender to vulnerable people and partners like Bristol city council should not be encouraging their staff to use them th... Read more Reviewed on: 21st September 2024
Liz s's avatar
Liz s

About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Savings reviews (198)

Review of the Great Western Credit Union, Savings:

I have saving with gwcu for a long time .

5
I have saving with gwcu for a long time .I love saving with this company,I have to wait a few hours until I get my money which really makes me think if I really need it or not .so I seem to save better . There's great communication between me and gwcu .I have phoned in the past with queries and things were sorted out with no problem. Overall I'm very happy with the service. Reviewed on: 4th September 2024
Reply from Great Western Credit Union Hi Deb, Thank you so much for your lovely review! We’re delighted to hear that you’ve had such a positive experience saving with us, and that it's helped you think carefully about your savings goals. It's great to know that our communication and support have made a difference whenever you've needed assistance. We truly appreciate your loyalty and are thrilled to hear you're happy with our service. We look forward to continuing to support you in your savings journey! Warm regards, Emily Response date: 23rd September 2024
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Great Western Credit Union

Great local ethical financial service

5
Great local ethical financial service Reviewed on: 26th August 2021

Friendly helpful people

5
Always available and treat you as an individual not a number Reviewed on: 17th August 2021

Mrs Maria D German have used this company and always been very satisfy with the outcomes

5
I have been look after and advised finacially supportive when comes to advise they are giving the best of they knowledge.if I needed a loan i have been supportive Reviewed on: 10th August 2021

The best thing I done

5
To put A but away every month that you won't miss and then be able to to withdraw and possibly add a loan on top has really helped me out Reviewed on: 9th August 2021

Great customer experience

5
Withdrawing from your savings is quick and easy. Reviewed on: 7th August 2021

Excellent service

5
Each time I have had any dealings with the Great Western Credit Union everyone has been polite and efficient. The ethics are brilliant. Reviewed on: 7th August 2021

Friendly, helpful and considerate.

5
Union always goes out of their way to try to help each individual with a fair and speedy service. Reviewed on: 7th August 2021

Friendly and helpful staff

4
Unfortunately during the height of the pandemic I found myself homeless but with the unfailingly wonderful staff I managed, in a surprisingly short time, to get enough saved for a rental deposit. At all times, during the worst of the lockdowns I received nothing but excellent service. Reviewed on: 7th August 2021

Simple

5
Great and staightforward experience all round : ) Reviewed on: 7th August 2021

Personal service

5
It is easy to make personal contact by telephone unlike mainstream banks. I also had excellent help when going online recently. I feel GWCU really care about individual customers and will go the extra mile. Reviewed on: 6th August 2021

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