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Halifax: Clarity Credit Card reviews

Name: Clarity Credit Card
Rating: 4.28 (255 reviews)

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4.14

Based on 255 reviews, last reviewed 9th Oct 2024

80% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

66%

17%

10%

Latest highest rating:

5

Handy while on holiday paying for more expensive items. Handy while on holiday paying for more expensive items. Reviewed on: 9th October 2024

Latest lowest rating:

1

Card blocked whilst abroad. Card blocked whilst abroad. After 3 days not resolved. Debacle. Many times unsuccessful calls and no way to use ebanking app to help. Reviewed on: 20th September 2024

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About this product

If you're wondering whether the Halifax Clarity Credit Card is right for you, read our reviews from customers who already have the popular card. Our community reviews can help you to find out about the pros and cons of the Clarity card, which will help you make an informed decision about whether or not you should choose Halifax.

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Halifax Clarity Credit Card reviews (255)

Review of the Halifax, Clarity Credit Card:

Excellent service

Very good customer service in terms of call centres and postal admin. Reviewed on: 15th November 2016

Blocked card day 1 of my holiday abroad

Day 1 of my holiday they blocked my card. I called them and their automatic system of entering my DOB was telling me my DOB was incorrect (it wasn't) I was then asked some ridiculous security questions such as what year did I open the account (i wasnt 100% of the year as I've had for around 3 or 4 years, so i 'failed' the security questions despite knowing all the normal questions... and then they promptly blocked my card and said i could only get this unlocked my going into a branch in england. Well I couldn't possibly do that as I was in USA for the next 3 weeks and now with no credit card! I had set up the voice recognition and told them I knew all of the normal security questions and pleaded with them to go through the security process again but they couldn't care less and left me stranded abroad without my card. I closed the account down there and then. They knew it was me as they let me shut the account down funnily enough! Ridiculous!! Do NOT rely on this card abroad as I've had numerous nightmares with it since they stopped asking you to tell them when you're going abroad. I'm submitting a complaint. Unreliable and ridiculous. Reviewed on: 17th December 2019

Great for overseas spending

Great card for spending overseas. No charges or interest if paid off in full. Reviewed on: 9th December 2019

Easy to bank with

I would recommend Halifax as it is very easy to manage my money with them, the clarity credit card in particular is very useful and there are no fees for using it abroad. Reviewed on: 8th December 2019

Perfect Holiday Card

I've used this card for all my holiday spending for years. You get a superior exchange rate than you do buying currency to go abroad. There are no fees to pay per transaction like a lot of cards have. Reviewed on: 27th November 2019

Best card for travellers

Best rates abroad, this is the ideal travel card Reviewed on: 26th November 2019

Perfect for overseas travel

I love this card! It is absolutely brilliant for when traveling overseas. Brilliant exchange rates and no charges. What's not to love! Reviewed on: 22nd November 2019

Holiday card

The Halifax Clarity card is a great card to use abroad Reviewed on: 22nd November 2019

very good

always use it abroad always use it abroad Reviewed on: 21st November 2019

Blocked my card 3 times abroad

The savings made on no fees for withdrawing cash is great. However when they block my card they send me a text asking to confirm it was me. Unfortunately this text costs me £6 a time to respond to as I am outside of europe. The fact they have blocked it 3 times means it has cost me £18, much more than the ATM fees for other cards Reviewed on: 21st November 2019

You lost another customer!

You lost another customer, including our mortgage, cards and banking accounts! These guys change their term on their cards so often it's shocking. All banks are in serious trouble so they are changing their terms to rip you off as much as possible before they all fold and do a bail-in. Get out of debt soon, these thieves are doing all they can to take as much as possible. They doubled my interest on my card, stating if you dont pay full balance, the 56 interest free days is invalid and they slam you with a huge minimum payment and double interest. AVOID THESE GUYS! Reviewed on: 18th November 2019

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