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Halifax: Clarity credit card reviews

Name: Clarity credit card
Rating: 4.12 (268 reviews)

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4.12

Based on 268 reviews, last reviewed 2nd May 2026

50% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

66%

18%

10%

Latest highest rating:

5

Brilliant . Great communication throughout a pleasure to deal with. Always helpful Reviewed on: 24th March 2026

Latest lowest rating:

1

They switch from Mastercard to visa and it’s caused... They switch from Mastercard to visa and it’s caused a lot of disruption to or regular payments Reviewed on: 2nd May 2026

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About this product

Halifax Clarity credit card offers travel related benefits.

If you want to apply for a Halifax Clarity credit card, you can use the online tool to see your interest rate and estimated credit limit. Your credit score is protected by finding out if you’re likely to be approved before you apply.

Halifax Clarity credit card reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Clarity credit card reviews (268)

Incredible service, great card

0% fees when travelling, and Halifax has always been good to me. Reviewed on: 24th February 2021

Excellent Card for Travel

We have used our clarity Card Safe and Secure for many happy holidays... it gives us the best currency exchange rates and is so convenient... an essential travel companion Reviewed on: 18th September 2020

No issues

Have used in UK and abroad, had no issues. Reviewed on: 12th July 2020

Good overseas spending card

I got a Halifax Clarity Card to use on holiday abroad, so I wouldn’t be charged foreign exchange fees. I was really pleased to find that the exchange rate is actually better than I could get for changing my cash in advance, so avoids having to change too much cash and then lose out if I have any left. Reviewed on: 10th July 2020

GREAT CARD

Very Good Exchange rate for withdrawing Cash Abroad Reviewed on: 10th July 2020

Excellent card with low fees

Never had a problem with halifax! Excellent credit card, helped me around the world and still cheap at the end of the month! Reviewed on: 6th July 2020

CREDIT CARD CUSTOMER SERVICE APPALLING

THE CREDIT CARD IN ITSELF IS GOOD FOR USE ABROAD. BUT if you get a problem customer service is ignorant. I had over £1000 in credit in my account which i had written to them in writing several times to return my money, four months later no response, so I wrote a formal complaint suddenly my money was back in my account but still no letter of apology nothing. Also had my card blocked so many times, I write due to disability you get no response, you ask for reasonable adjustment and nothing is done so very discriminatory as a whole as no facilities for people who can't use phones due to disability, the bank staff have no answer either or do anything about it. My Father now is trying to get his money back under section 75 being sold faulty goods, two and a half months later still not even acknowledgment of the letter so now going to formal complaint and ombudsman if he has too. Reviewed on: 17th June 2020

Great credit card and great customer service!

I have always had great customer service from Halifax, I really like the Clarity credit card for travel and any other service I've ever had from them has been great. Reviewed on: 2nd June 2020

Halifax covid 19 card "holiday"

My elderly Parents recieved an email asking if they wish to take a payment holiday because of the awful situation and they didn't know whether we between the family would get out and be able to pay their clarity card invoices as they would be on total lockdown. The last 2 months we have managed to get out and pay them in full yet Halifax have still charged interest even though they should not because they agreed to take a payment holiday. They payment holiday is being used by Halifax as an excuse to charge vulnerable people and of course charge interest which has not been accrued. Making money in such a way while making out it is somehow helping you is totally despicable and as such we will be getting legal advice. You should be ashamed Reviewed on: 26th May 2020

Good for spending abroad, bad for paying off early

This is a great credit card for spending while abroad at a really good rate. I was a big fan but then they changed the system for paying off the debt early (it would no longer reduce the direct debit charge, and I kept ending up in credit) and if you wanted to stop paying twice you had to cancel and restart the direct debit each time which is just a massive hassle. This wouldn't be such a problem if it weren't for the fact that ATM withdrawals start charging interest straight away, insentivising you to pay that debt back as soon as possible. Reviewed on: 16th May 2020

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