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Halifax: Tracker Rate Mortgage reviews

Name: Tracker Rate Mortgage
Rating: 4.08 (13 reviews)

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4.24

Based on 13 reviews, last reviewed 7th Apr 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

61%

15%

Latest highest rating:

5

Competitive rates Repeat customer - always competitive rates Reviewed on: 7th April 2024

Latest lowest rating:

1

Dishonest Don't use these if you value your privacy. Seems it's ok for other customers to ask about your personal financial details and be told the answers. Tha... Read more Reviewed on: 6th September 2016

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About this product

Halifax is a bank that provides a range of financial services, including tracker mortgages. A tracker mortgage will usually charge interest just above the current base rate. It’s important to be confident you understand the terms, conditions and interest rate of a mortgage. Always consult the lender or an independent advisor if you need help understanding your options.

At Smart Money People, we want to help you make better financial decisions. We collect Halifax tracker rate mortgage reviews to help you make an informed decision when choosing your lender and product.

Our reviews can give you valuable insight into what you can expect as a Halifax borrower. Find out why customers chose a tracker mortgage and whether they would recommend the product. Learn more about the application process and Halifax’s customer service. Be confident in your decision by reading customer reviews.

Have you had a tracker rate mortgage with Halifax? Write an honest review to help others like you make better financial decisions. Tell us why you chose this mortgage product and share any pros and cons you’ve experienced with it so far. How simple was the application process and did Halifax support you throughout it? Would you recommend the lender and product to family and friends? Whether good or bad, leave a Halifax tracker rate mortgage review today.

Halifax Tracker Rate Mortgage reviews (13)

Review of the Halifax, Tracker Rate Mortgage:

What You See is What You Get

People are amazing creatures to watch especially in public places such as restaurants, supermarkets and banks. They go about their business in an unsuspecting way. Totally oblivious too others. Recently I walked into the Halifax to find bank staff scattered all over the place, some at a kiosk serving customers, some at the welcome desk and some sitting at desks waiting to greet customers for their booked appointments. This you may say is normal, whats the problem? The problem for me was that neither one looked interested in their customers. They appeared to be having more interest in each other with their day to day chatter, laughing and smiling at whats happening in their daily lives. Which begs the question. What has this to do with work? Should this not be left to lunch time or closing time? I would like to see more chatter with the long line of customers waiting in queues or loitering in the foyer waiting on some inspiration from the staff. Do I open an Isa or do I not? Do I want to bank here or do I not and so on. Surely people contact is not a thing of the past? Or is it? We are do reliant on social media to do it for us. I was only browsing on this occasion - pondering on the idea of opening a savings account and checking up on my mortgage, but found myself studying the body language of the bank staff instead. Its good to feel you are a person and not just a number and that's exactly how I felt on that occasion unfortunately. Perhaps it was because it was a Monday, first working day after the weekend. Goodness knows. Anyway, I walked out and went somewhere else, so definitely room for improvement. Reviewed on: 30th August 2016

Competitive rates

Repeat customer - always competitive rates Reviewed on: 7th April 2024

Good Lender

Good customer service, good support for home owners Reviewed on: 5th April 2023

Ok

Just ok could be better………. Needs improvement Reviewed on: 9th September 2021

Couldn't be easier or better supported!

Halifax are the best! They are so easy to deal with and have all the support needed for their customers. Brilliant bank for sure! Reviewed on: 16th April 2021

Quck to accept

helpful during covid, agreed promptly for payment holiday even though in first year. currently on furlough. Reviewed on: 29th April 2020

Very helpful

I had to contact the Halifax about the possibility of starting a business from home. They were extremely helpful in telling me what I could and couldn't do under the terms of my mortgage. Reviewed on: 10th February 2019

Fantastic

Absolutely brilliant. Halifax made switching our mortgage to them so easy and painless. I would definitely recommend them. Reviewed on: 15th November 2016

Great service and knowledgeable staff

Halifax were fantastic when we looked at buying our first home. Our mortgage advisor was spot on and gave us great advice and support to enable us to secure a mortgage. Once we found a home and throughout the buying process, halifax were always in contact to ensure it all went smoothly! Reviewed on: 8th September 2016

Dishonest

Don't use these if you value your privacy. Seems it's ok for other customers to ask about your personal financial details and be told the answers. That's bad enough. Trying to lie your way out of it and it dealing properly with this is worse. Reviewed on: 6th September 2016

Solid As Expected

I have had a mortgage for 8 years. For the majority of that time, my experience has been pretty much plain sailing. I have had no issues at all and when I have had cause to speak on the phone or meet face to face to arrange changes, it has been dealt with in a professional and timely manner. Communications are good and clear with no surprises encountered. All is as I would expect for one of the market leaders in the field. I would recommend without hesitation and would be disinclined to move elsewhere despite what look like tempting offers available at this time. I wish all my other financial experiences from a customer perspective were as dependable as those I've had with Halifax. Reviewed on: 31st August 2016

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