Smart Money People Logo

Hastings Direct: Car Insurance reviews

3.09
Based on 638 reviews, last reviewed 22nd Nov 2024
26% decrease in 5 star reviews
in the past 90 days
57% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
34%
See only 4 star reviews
20%
See only 3 star reviews
7%
See only 2 star reviews
5%
See only 1 star reviews
34%

Latest highest rating:

5

Sensible approach to black box (You Drive) policy. I had a black box (You Drive) policy. My car needed repairs which took several weeks and meant I wasn't driving it. Hastings Direct contacted me askin... Read more Reviewed on: 20th October 2024
Katie M's avatar
Katie M

Latest lowest rating:

2

Loyalty means nothing Been with them for 5 years, suddenly they “can’t” renew my insurance but will not tell me why. “It’s not on the system” there’s no explanation whatsoe... Read more Reviewed on: 22nd November 2024
Carolina C's avatar
Carolina C

About this product

Looking for your new car insurance provider? Check out the Hastings Direct car insurance reviews on Smart Money People, left by genuine customers to help you make an informed decision when choosing your next provider.

Founded in 1997, Hastings Direct offers car, van, bike and home insurance, providing flexible policies with a wide range of optional extras. Its car insurance policies come with varying levels of cover, alongside a telematics policy, YouDrive, which rewards good driving with lower renewal rates.

What factors do you consider to be most important when choosing a car insurance provider? Are you looking for a telematics policy that can save you money? Perhaps you require breakdown cover or courtesy car cover? What about windscreen cover, or protection from vandalism? Whatever your needs, check out our Hastings Direct car insurance reviews to see how existing customers rate their policies.

Have you had a Hastings Direct car insurance policy? Share your experience with the Smart Money People community to help us increase trust and transparency in financial services. Tell us how satisfied you were with the price of the premium, and whether you managed to find cover for all of your needs? If you’ve had a YouDrive policy, did you find the scoring of your driving fair, and did you find a noticeable discount on your renewal? Leave a Hastings Direct car insurance review today and help other drivers.

Hastings Direct Car Insurance reviews (638)

Review of the Hastings Direct, Car Insurance:

Great service!

5
Great service!!!!! Would recommend Reviewed on: 8th October 2024

Excellent cover made easy

5
Simple to use online site with excellent explanations of the cover highly recommend Reviewed on: 22nd August 2023

Good company

4
Good company and insurance provider... Reviewed on: 22nd August 2023

Great insurance company

5
I am very happy and satisfied with this insurance company. They are very helpful and transparent. I have recommended this company to my friends and family Reviewed on: 22nd August 2023

Insurance made easy

5
Easy to use app. Affordable price. Reviewed on: 22nd August 2023

Big premium increase

4
The renewal price was around 50% more than last year which I think is excessive as I haven't made any claims. I checked online but it was the same everywhere else so I stayed with Hastings Direct. Reviewed on: 22nd August 2023

Great multi car discount

5
Have used this provider several times over the 7 years of driving. They offer a great multi car discount which is perfect for me and my partner. Nearly always the cheapest provider for us. Reviewed on: 22nd August 2023

Very easy and straightforward

4
Rang them up and my car insurance was done less than 5mins. very quick. Reviewed on: 22nd August 2023

Superb Insurance Company!

5
Being with Hastings Direct has been a walk in the park compared to other insurance companies. They have an app that it's really easy to navigate and shows you what you are looking for in an easy way. I have contacted them directly on the phone and they have been helpful too. I would totally recommend them! Reviewed on: 22nd August 2023

Trustable Insurance

5
Trustworthy insurance company that give you great deals on all kinds of insurance Reviewed on: 22nd August 2023

Cheapest around and dealt with my claim well

5
I’ve used Hastings for several years. When I’ve needed to claim (car stolen) it was dealt with well and I’ve been happy with their service. They almost always come out cheapest too. Reviewed on: 22nd August 2023

Do you have a different Hastings Direct product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Hastings Direct has a range of products available. Check the ratings of each product to find the right one for you. View all products