Write a review

Newsletter

Go to business site

Hastings Direct: Car insurance reviews

Name: Car insurance
Rating: 3.76 (738 reviews)

View other Hastings Direct products

3.76

Based on 738 reviews, last reviewed 12th Sep 2026

2050% increase in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

38%

19%

33%

Latest highest rating:

5

Best value Best value product for our needs, easy to set up Reviewed on: 12th September 2026

Latest lowest rating:

1

i was using the data box paired with my phone and ap... i was using the data box paired with my phone and app this device does not record correctly, its just there so they can sell your data on to other ind... Read more Reviewed on: 24th August 2026

Read all reviews Write a review

About this product

Hastings Direct provide award-winning car insurance.

You can get a Hastings Direct car insurance quote online and manage your policy via the mobile app. There are three levels of cover, Essentials, Direct and Premier. They're available as an online product which is a lower cost, self-service policy that you manage yourself.

Hastings Direct car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Hastings Direct before, you can also leave a review and share your experience.

Review Hastings Direct: Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Hastings Direct Car insurance reviews (738)

Following your every move

The policy that was the cheapest also has a tracker and requires you to use Bluetooth and location on your mobile and to download the app. This is an extra hassle and will drain the battery and if your driving score is too low then they will cancel your insurance Reviewed on: 22nd August 2026

It was cheap and reasonable, and they didn't try to...

It was cheap and reasonable, and they didn't try to increase the renewal price too much while being transparent about costs. You need need to be careful when using certain services due to a £20 service charge when changing information. Reviewed on: 22nd August 2026

Easy to use website and sensibly priced cover

Easy to use website and sensibly priced cover Reviewed on: 21st August 2026

Excellent pricing and customer service.

Following the most recent renewal, the agent was able to match the price of a competitor. As a result not only did I save money, but also was saved the hassle of having to change insurers. Reviewed on: 21st August 2026

Were the cheapest on the market.

Were the cheapest on the market at the time of looking. That's all you need to know. Reviewed on: 21st August 2026

They are attentive, and affordable

Very easy going from day 1, They Provide the Service that you expect from them. Great value for money invested. Reviewed on: 21st August 2026

Customer service

Quick, efficient and easy to speak to someone Reviewed on: 20th August 2026

They are reliable, convenient and affordable

They are reliable, convenient and affordable Reviewed on: 20th August 2026

little leeway on renewal price

little leeway on renewal price and would appear zero reward for being long standing customer with no claims Reviewed on: 20th August 2026

Easy to deal with, honest and direct

Easy to deal with, honest and direct Reviewed on: 20th August 2026

Do you have a different Hastings Direct product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Motorhome insurance
from Caravan and Motorhome Club 4.72 from 4183 reviews
Caravan Insurance
from AA 4.08 from 2 reviews
Car insurance
from M&S Bank - Marks and Spencer 1.83 from 104 reviews

Want to see more from Hastings Direct?

Motorbike Insurance
from Hastings Direct 4.32 from 13 reviews
Van Insurance
from Hastings Direct 4.13 from 3 reviews
Personal loans
from Hastings Direct 3.97 from 119 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub