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Hastings Direct: Car Insurance reviews

Name: Car Insurance
Rating: 3.16 (637 reviews)

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3.10

Based on 637 reviews, last reviewed 7th Nov 2024

1450% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

35%

20%

34%

Latest highest rating:

5

Sensible approach to black box (You Drive) policy. I had a black box (You Drive) policy. My car needed repairs which took several weeks and meant I wasn't driving it. Hastings Direct contacted me askin... Read more Reviewed on: 20th October 2024

Latest lowest rating:

1

tried to double my premium tried to double my premium on auto renew and charged £20 to cancel. Put me on hold for 20 minutes, customer service rep tried to requote me several t... Read more Reviewed on: 7th November 2024

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About this product

Looking for your new car insurance provider? Check out the Hastings Direct car insurance reviews on Smart Money People, left by genuine customers to help you make an informed decision when choosing your next provider.

Founded in 1997, Hastings Direct offers car, van, bike and home insurance, providing flexible policies with a wide range of optional extras. Its car insurance policies come with varying levels of cover, alongside a telematics policy, YouDrive, which rewards good driving with lower renewal rates.

What factors do you consider to be most important when choosing a car insurance provider? Are you looking for a telematics policy that can save you money? Perhaps you require breakdown cover or courtesy car cover? What about windscreen cover, or protection from vandalism? Whatever your needs, check out our Hastings Direct car insurance reviews to see how existing customers rate their policies.

Have you had a Hastings Direct car insurance policy? Share your experience with the Smart Money People community to help us increase trust and transparency in financial services. Tell us how satisfied you were with the price of the premium, and whether you managed to find cover for all of your needs? If you’ve had a YouDrive policy, did you find the scoring of your driving fair, and did you find a noticeable discount on your renewal? Leave a Hastings Direct car insurance review today and help other drivers.

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Hastings Direct Car Insurance reviews (637)

Basic insurance - exactly what I needed

Cheap and cheerful, I have had no problems with this car insurance. Deliver the basics with no fuss. Reviewed on: 24th March 2015

easy and quick

I recently purchased my car insurance with hastings direct online and they gave m a great price tht could not be matched elsewhere. The procedure was easy and quick and I was insured within minutes. Reviewed on: 24th March 2015

Easy to set up good price and good customer service

The service i received when taking out my booking was very good, they made it an easy process on the phone and were able to answer all my questions i had. The price was good for what i was looking for affordable. i would definitely recommend to my friends and family Reviewed on: 24th March 2015

excellent cover at a good price

Hastings car insurance is excellent at a good price,however you have to be careful about the add ons;in particular they charge a really high fee for taking out a car insurance policy over the phone-it certainly pays to go through the internet! Reviewed on: 24th March 2015

Great price, very good customer service when I had a query.

Using Price Comparison site, Hastings Direct were close to being cheapest. I then contacted cheapest three & Hastings gave me best deal and got my business. Smart Money means smart haggling!!! Reviewed on: 24th March 2015

Very slow paying out post accident.

Very slow paying out post accident, but when they eventually paid me it was a fair amount. Reviewed on: 24th March 2015

very helpful when u have needed them

I have needed hastungsnonce after a car crash and a couple of times after breaking down. They were incredibly helpful each time - I couldn't have asked for better service Reviewed on: 24th March 2015

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