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Hastings Direct: Car Insurance reviews

3.05
Based on 643 reviews, last reviewed 26th Feb 2025
No new 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
34%
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20%
See only 3 star reviews
7%
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5%
See only 1 star reviews
34%

Latest highest rating:

5

Easy to set up, renewal price the same as "new busin... Easy to set up, renewal price the same as "new business" price, all in all very good firm to deal with Reviewed on: 26th February 2025
Wayne's avatar
Wayne

Latest lowest rating:

1

DO NOT USE HASTINGS PLEASE Terrible - my car gets stolen and they refuse the claim for a key discrepancy issue and THEN LOSE THAT key! Car has been found by the police and Hasti... Read more Reviewed on: 29th January 2025
Will Green's avatar
Will Green

About this product

Looking for your new car insurance provider? Check out the Hastings Direct car insurance reviews on Smart Money People, left by genuine customers to help you make an informed decision when choosing your next provider.

Founded in 1997, Hastings Direct offers car, van, bike and home insurance, providing flexible policies with a wide range of optional extras. Its car insurance policies come with varying levels of cover, alongside a telematics policy, YouDrive, which rewards good driving with lower renewal rates.

What factors do you consider to be most important when choosing a car insurance provider? Are you looking for a telematics policy that can save you money? Perhaps you require breakdown cover or courtesy car cover? What about windscreen cover, or protection from vandalism? Whatever your needs, check out our Hastings Direct car insurance reviews to see how existing customers rate their policies.

Have you had a Hastings Direct car insurance policy? Share your experience with the Smart Money People community to help us increase trust and transparency in financial services. Tell us how satisfied you were with the price of the premium, and whether you managed to find cover for all of your needs? If you’ve had a YouDrive policy, did you find the scoring of your driving fair, and did you find a noticeable discount on your renewal? Leave a Hastings Direct car insurance review today and help other drivers.

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Hastings Direct Car Insurance reviews (643)

Great price, very good customer service when I had a query.

3
Using Price Comparison site, Hastings Direct were close to being cheapest. I then contacted cheapest three & Hastings gave me best deal and got my business. Smart Money means smart haggling!!! Reviewed on: 24th March 2015

Very slow paying out post accident.

3
Very slow paying out post accident, but when they eventually paid me it was a fair amount. Reviewed on: 24th March 2015

very helpful when u have needed them

5
I have needed hastungsnonce after a car crash and a couple of times after breaking down. They were incredibly helpful each time - I couldn't have asked for better service Reviewed on: 24th March 2015

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