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Hastings Direct: Car Insurance reviews

Name: Car Insurance
Rating: 3.15 (639 reviews)

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3.11

Based on 639 reviews, last reviewed 18th Dec 2024

90% decrease in 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

34%

20%

34%

Latest highest rating:

5

Sensible approach to black box (You Drive) policy. I had a black box (You Drive) policy. My car needed repairs which took several weeks and meant I wasn't driving it. Hastings Direct contacted me askin... Read more Reviewed on: 20th October 2024

Latest lowest rating:

1

Terrible company - put out fake quotes on comparisio... Terrible company - put out fake quotes on comparision sites then when you try and complain say they will get back to you in 4 days!!! No one will give... Read more Reviewed on: 18th December 2024

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About this product

Looking for your new car insurance provider? Check out the Hastings Direct car insurance reviews on Smart Money People, left by genuine customers to help you make an informed decision when choosing your next provider.

Founded in 1997, Hastings Direct offers car, van, bike and home insurance, providing flexible policies with a wide range of optional extras. Its car insurance policies come with varying levels of cover, alongside a telematics policy, YouDrive, which rewards good driving with lower renewal rates.

What factors do you consider to be most important when choosing a car insurance provider? Are you looking for a telematics policy that can save you money? Perhaps you require breakdown cover or courtesy car cover? What about windscreen cover, or protection from vandalism? Whatever your needs, check out our Hastings Direct car insurance reviews to see how existing customers rate their policies.

Have you had a Hastings Direct car insurance policy? Share your experience with the Smart Money People community to help us increase trust and transparency in financial services. Tell us how satisfied you were with the price of the premium, and whether you managed to find cover for all of your needs? If you’ve had a YouDrive policy, did you find the scoring of your driving fair, and did you find a noticeable discount on your renewal? Leave a Hastings Direct car insurance review today and help other drivers.

Hastings Direct Car Insurance reviews (639)

Review of the Hastings Direct, Car Insurance:

Sensible approach to black box (You Drive) policy.

I had a black box (You Drive) policy. My car needed repairs which took several weeks and meant I wasn't driving it. Hastings Direct contacted me asking for information as to why I wasn't submitting any driving data. I was able to explain, forward an email from the garage, and it was fine. I thought the process could have been tricky but the customer service people were helpful and sensible about it. Reviewed on: 20th October 2024

Great service

I have been with Hastings as I am impressed with their app and service provided by them. Reviewed on: 23rd August 2023

Excellent cover made easy

Simple to use online site with excellent explanations of the cover highly recommend Reviewed on: 22nd August 2023

Good company

Good company and insurance provider... Reviewed on: 22nd August 2023

Great insurance company

I am very happy and satisfied with this insurance company. They are very helpful and transparent. I have recommended this company to my friends and family Reviewed on: 22nd August 2023

Insurance made easy

Easy to use app. Affordable price. Reviewed on: 22nd August 2023

Big premium increase

The renewal price was around 50% more than last year which I think is excessive as I haven't made any claims. I checked online but it was the same everywhere else so I stayed with Hastings Direct. Reviewed on: 22nd August 2023

Great multi car discount

Have used this provider several times over the 7 years of driving. They offer a great multi car discount which is perfect for me and my partner. Nearly always the cheapest provider for us. Reviewed on: 22nd August 2023

Very easy and straightforward

Rang them up and my car insurance was done less than 5mins. very quick. Reviewed on: 22nd August 2023

Superb Insurance Company!

Being with Hastings Direct has been a walk in the park compared to other insurance companies. They have an app that it's really easy to navigate and shows you what you are looking for in an easy way. I have contacted them directly on the phone and they have been helpful too. I would totally recommend them! Reviewed on: 22nd August 2023

Trustable Insurance

Trustworthy insurance company that give you great deals on all kinds of insurance Reviewed on: 22nd August 2023

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