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Hastings Direct: Car Insurance reviews

Name: Car Insurance
Rating: 3.15 (639 reviews)

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3.11

Based on 639 reviews, last reviewed 18th Dec 2024

90% decrease in 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

34%

20%

34%

Latest highest rating:

5

Sensible approach to black box (You Drive) policy. I had a black box (You Drive) policy. My car needed repairs which took several weeks and meant I wasn't driving it. Hastings Direct contacted me askin... Read more Reviewed on: 20th October 2024

Latest lowest rating:

1

Terrible company - put out fake quotes on comparisio... Terrible company - put out fake quotes on comparision sites then when you try and complain say they will get back to you in 4 days!!! No one will give... Read more Reviewed on: 18th December 2024

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About this product

Looking for your new car insurance provider? Check out the Hastings Direct car insurance reviews on Smart Money People, left by genuine customers to help you make an informed decision when choosing your next provider.

Founded in 1997, Hastings Direct offers car, van, bike and home insurance, providing flexible policies with a wide range of optional extras. Its car insurance policies come with varying levels of cover, alongside a telematics policy, YouDrive, which rewards good driving with lower renewal rates.

What factors do you consider to be most important when choosing a car insurance provider? Are you looking for a telematics policy that can save you money? Perhaps you require breakdown cover or courtesy car cover? What about windscreen cover, or protection from vandalism? Whatever your needs, check out our Hastings Direct car insurance reviews to see how existing customers rate their policies.

Have you had a Hastings Direct car insurance policy? Share your experience with the Smart Money People community to help us increase trust and transparency in financial services. Tell us how satisfied you were with the price of the premium, and whether you managed to find cover for all of your needs? If you’ve had a YouDrive policy, did you find the scoring of your driving fair, and did you find a noticeable discount on your renewal? Leave a Hastings Direct car insurance review today and help other drivers.

Hastings Direct Car Insurance reviews (639)

Review of the Hastings Direct, Car Insurance:

Sensible approach to black box (You Drive) policy.

I had a black box (You Drive) policy. My car needed repairs which took several weeks and meant I wasn't driving it. Hastings Direct contacted me asking for information as to why I wasn't submitting any driving data. I was able to explain, forward an email from the garage, and it was fine. I thought the process could have been tricky but the customer service people were helpful and sensible about it. Reviewed on: 20th October 2024

Cheapest around and dealt with my claim well

I’ve used Hastings for several years. When I’ve needed to claim (car stolen) it was dealt with well and I’ve been happy with their service. They almost always come out cheapest too. Reviewed on: 22nd August 2023

Easy to use, helpful insurance provider

Never encountered a problem before, easy to use and good customer service Reviewed on: 22nd August 2023

Ok but not brilliant

I use these for multi car cover when I phoned up for a renewal price I was told to shop around and phone them back after Thought multi car would mirror cars but it doesn’t and also they do t so temporary drivers you have to pay for a year Reviewed on: 22nd August 2023

Does the job

Provides insurance, yet to have to test their customer experience but managing your account is straightforward Reviewed on: 22nd August 2023

Fuss free and easy

Have been with Hastings for a number of years and have been very impressed with the ease of setting up and renewal. Also very pleased not to have unnecessary or unexpected yearly increases on my car insurance premium! Reviewed on: 22nd August 2023

Great all rounder for car enthusiast

When calling the company, the wait times are short. The staff are knowledgable and assist in my queries. The price isn’t the cheapest but they cover much more than standard insurers. Overall a great company who I renew with yearly. Reviewed on: 22nd August 2023

They are great

Great deals. Easy to understand. Very friendly Reviewed on: 22nd August 2023

Best quote

Quick and easy. Hassle free.......... Reviewed on: 17th August 2023

Does the job

Can't say anything beyond it does what you expect. Don't hear from them but I haven't really had to be in contact for any reason. Auto renewal of policy is a pain in the backside however as they make it difficult to turn off. Reviewed on: 9th August 2023

Best car insurance company

Great service, easy to use app, customer support is very friendly and was extremely reliable and helpful after a crash I had. They made everything so simple! Reviewed on: 8th August 2023

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Hastings Direct: Car Insurance reviews

90% decrease in 5 star reviews

40% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Hastings Direct Car Insurance reviews (639)

Sensible approach to black box (You Drive) policy.

Cheapest around and dealt with my claim well

Easy to use, helpful insurance provider

Ok but not brilliant

Does the job

Fuss free and easy

Great all rounder for car enthusiast

They are great

Best quote

Does the job

Best car insurance company

Do you have a different Hastings Direct product?

There's still more to see!

Join Smart Money People

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