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Hastings Direct: Car Insurance reviews

Name: Car Insurance
Rating: 3.15 (639 reviews)

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3.11

Based on 639 reviews, last reviewed 18th Dec 2024

90% decrease in 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

34%

20%

34%

Latest highest rating:

5

Sensible approach to black box (You Drive) policy. I had a black box (You Drive) policy. My car needed repairs which took several weeks and meant I wasn't driving it. Hastings Direct contacted me askin... Read more Reviewed on: 20th October 2024

Latest lowest rating:

1

Terrible company - put out fake quotes on comparisio... Terrible company - put out fake quotes on comparision sites then when you try and complain say they will get back to you in 4 days!!! No one will give... Read more Reviewed on: 18th December 2024

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About this product

Looking for your new car insurance provider? Check out the Hastings Direct car insurance reviews on Smart Money People, left by genuine customers to help you make an informed decision when choosing your next provider.

Founded in 1997, Hastings Direct offers car, van, bike and home insurance, providing flexible policies with a wide range of optional extras. Its car insurance policies come with varying levels of cover, alongside a telematics policy, YouDrive, which rewards good driving with lower renewal rates.

What factors do you consider to be most important when choosing a car insurance provider? Are you looking for a telematics policy that can save you money? Perhaps you require breakdown cover or courtesy car cover? What about windscreen cover, or protection from vandalism? Whatever your needs, check out our Hastings Direct car insurance reviews to see how existing customers rate their policies.

Have you had a Hastings Direct car insurance policy? Share your experience with the Smart Money People community to help us increase trust and transparency in financial services. Tell us how satisfied you were with the price of the premium, and whether you managed to find cover for all of your needs? If you’ve had a YouDrive policy, did you find the scoring of your driving fair, and did you find a noticeable discount on your renewal? Leave a Hastings Direct car insurance review today and help other drivers.

Hastings Direct Car Insurance reviews (639)

Review of the Hastings Direct, Car Insurance:

Sensible approach to black box (You Drive) policy.

I had a black box (You Drive) policy. My car needed repairs which took several weeks and meant I wasn't driving it. Hastings Direct contacted me asking for information as to why I wasn't submitting any driving data. I was able to explain, forward an email from the garage, and it was fine. I thought the process could have been tricky but the customer service people were helpful and sensible about it. Reviewed on: 20th October 2024

So poor

They do not reward long standing customers and they will try to squeeze money out of you regardless of your circumstances. I understand this is a business but at the end of the day we dealing with human beings. Will not recommend it at all Reviewed on: 28th August 2023

Great and low prices

Reliable and convenient company that’s value for money Reviewed on: 25th August 2023

Easy to sign up

Really easy to take out a new policy online, website clearly shows options and different products Reviewed on: 25th August 2023

Very good company

I have Hastings insurance for car and Am very happy one of the best insurance company . Reviewed on: 25th August 2023

Straightforward cover

I have found Hasting Direct to be a very professional insurance company and their cover is tailored to my needs Reviewed on: 24th August 2023

Not good

Was told not to pursue claim against drunk driver who hit my parked car because I didn't get his details before he was taken away in an ambulance by the police. Reviewed on: 24th August 2023

Very reliable and easy

Good experience and competitive price, no problems with the service and the app is easy to use. Reviewed on: 24th August 2023

No nonsense

For the first time in 10 years driving, I've stayed with the same insurance company two years in a row. There were no other quotes that even came close to being reasonable. Auto-renewal process made it an easy job this year. Reviewed on: 24th August 2023

Competitive with great level of cover

I have been with hastings direct car insurance and home insurance for a few years. They are competitive and offer a great level of cover. The customer service is really friendly and its easy to get through to them. Also the hastings direct app is very useful and can't save time having all your documents in one place, but also having they ability to make certain changes to your policy. Reviewed on: 24th August 2023

Very good

Great value simple to use on line or over the phone beat any like for like quote Reviewed on: 23rd August 2023

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