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Healthy Pets: Pet Insurance reviews

4.57
Based on 257 reviews, last reviewed 16th Jan 2025
No new 5 star reviews
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200% increase in 1 star reviews
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Latest highest rating:

5

Great value for money Took out this pet insurance for my cat, and have just bought a puppy and will be insuring her with these, exceptional service.. Reviewed on: 13th September 2023
Jaxx Gud's avatar
Jaxx Gud

Latest lowest rating:

1

Absolute bunch of con artists. Absolute bunch of con artists... like others have commented. I was in the unfortunate position to have to make a claim in Oct 2024 for my dog... My ve... Read more Reviewed on: 16th January 2025
Zoe H's avatar
Zoe H

About this product

Finding the right insurance policy for your pet is important for peace of mind. At Smart Money People, we collect Healthy Pets pet insurance reviews to give you insight into life as a policyholder.

Healthy Pets provides insurance policies for cats and dogs, with specialist policies for kittens and puppies. If you’re insuring more than one pet, Healthy Pets offers a multi-pet discount. There are a range of policies available to suit your pet's needs, with varying levels of protection.

Before taking out a policy with Healthy Pets, check our reviews to be confident that the provider is right for you. Find out what existing customers have to say about their experience with Healthy Pets and whether they would recommend the provider. Learn about the key benefits of being a policyholder, with insight into the customer service and claims process. Be confident in your decision by reading our Healthy Pets pet insurance reviews.

If you’ve had a policy with Healthy Pets, write an honest review to help other pet owners just like you. Don’t forget to include details about the level of cover you took out, and the type of policy. Have you found the cost of your premium to be reasonable for the level of cover you received? Share any experience with the customer service team. Would you recommend the provider and policy to your family and friends? Share your experience with our Smart Money People community by leaving a Healthy Pets pet insurance review.

Healthy Pets Pet Insurance reviews (257)

Review of the Healthy Pets, Pet Insurance:

Deducting whole years premium after death of pet

1
Having insured my dog with healthy pets since 2016 and paid extra for the gold level to ensure my dog had good cover, I was appalled the companys behavior after making my first claim. My dog, at nearly 12 years old suddenly got ill and upon taking him to the vets, he underwent a scan which showed he had cancer in many places and he was put down that day. I put in my first ever claim (£1200) and was awarded just over £188.00 as the company decided to claim back nearly £600 for the monthly premiums I would have paid had he lived. Their policy states that they reserve the right deduct unpaid premiums not that they will do so. As a customer for many years I wasnt expecting this to happen especially as I have been paying over £60 a month for what I believed would be a good level of cover. Reviewed on: 20th January 2024

Excellent pet insurance

5
Reasonably priced. Easy to understand the policy. Regular updates. Reviewed on: 31st August 2017

Fabulous service and good value

5
This is an excellent insurer that gives great value cover along with brilliant customer service. Reviewed on: 31st August 2017

Amazing company to take pet insurance out with

5
I have my two dogs insured with healthy pets and I wouldn't go else where they're amazing and a fantastic deal I got for my two dog's. I cannot reccomend healthy pets enough to anyone I be talking to who has pets of their own. I would love to really win the prize as I would spend most of it all on my two gorgeous dogs and also I would save the money and put it away for vet fees as my wee bichon frise has a skin allergy and is on treatment for life. Reviewed on: 31st August 2017

Fantastic

5
So helpfull and understanding of other peoples needs. Great prices! Reviewed on: 31st August 2017

Fantastic

5
I haven't had to use them yet but so far they have been Easy and friendly Reviewed on: 31st August 2017

Excellent service, very personal service touch given

5
Excellent team, very friendly and sounds like they actually enjoy what they do and are always willing to help with any questions. Reviewed on: 31st August 2017

Healthy Pets Amazing

5
We've used them for our other pets claims are hassle free the best around by miles Reviewed on: 30th August 2017

Great value

5
Very easy website to navigate and the policies are we very well explained. A+ service Reviewed on: 30th August 2017

Easy!

5
Easy to use website friendly team Reviewed on: 30th August 2017

Great service

5
Great service when I rang up great cover too Reviewed on: 30th August 2017