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Healthy Pets: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.84 (257 reviews)

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4.57

Based on 257 reviews, last reviewed 16th Jan 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

93%

2 star

Latest highest rating:

5

Great value for money Took out this pet insurance for my cat, and have just bought a puppy and will be insuring her with these, exceptional service.. Reviewed on: 13th September 2023

Latest lowest rating:

1

Absolute bunch of con artists. Absolute bunch of con artists... like others have commented. I was in the unfortunate position to have to make a claim in Oct 2024 for my dog... My ve... Read more Reviewed on: 16th January 2025

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About this product

Finding the right insurance policy for your pet is important for peace of mind. At Smart Money People, we collect Healthy Pets pet insurance reviews to give you insight into life as a policyholder.

Healthy Pets provides insurance policies for cats and dogs, with specialist policies for kittens and puppies. If you’re insuring more than one pet, Healthy Pets offers a multi-pet discount. There are a range of policies available to suit your pet's needs, with varying levels of protection.

Before taking out a policy with Healthy Pets, check our reviews to be confident that the provider is right for you. Find out what existing customers have to say about their experience with Healthy Pets and whether they would recommend the provider. Learn about the key benefits of being a policyholder, with insight into the customer service and claims process. Be confident in your decision by reading our Healthy Pets pet insurance reviews.

If you’ve had a policy with Healthy Pets, write an honest review to help other pet owners just like you. Don’t forget to include details about the level of cover you took out, and the type of policy. Have you found the cost of your premium to be reasonable for the level of cover you received? Share any experience with the customer service team. Would you recommend the provider and policy to your family and friends? Share your experience with our Smart Money People community by leaving a Healthy Pets pet insurance review.

Healthy Pets Pet Insurance reviews (257)

Review of the Healthy Pets, Pet Insurance:

Deducting whole years premium after death of pet

Having insured my dog with healthy pets since 2016 and paid extra for the gold level to ensure my dog had good cover, I was appalled the companys behavior after making my first claim. My dog, at nearly 12 years old suddenly got ill and upon taking him to the vets, he underwent a scan which showed he had cancer in many places and he was put down that day. I put in my first ever claim (£1200) and was awarded just over £188.00 as the company decided to claim back nearly £600 for the monthly premiums I would have paid had he lived. Their policy states that they reserve the right deduct unpaid premiums not that they will do so. As a customer for many years I wasnt expecting this to happen especially as I have been paying over £60 a month for what I believed would be a good level of cover. Reviewed on: 20th January 2024

Awesome..

I have not been with the insurance company long, but they have insured all 3 of my cats easily and without fuss. I would definitely recommend them. Reviewed on: 23rd August 2017

Great support and easy to contact with any questions

So far...the price is amazing for the cover provided. I'm off work with health problems so every penny counts....this insurance has saved me a fair amount of money . Many thanks Reviewed on: 23rd August 2017

Simple, Affordable, Friendly, Economic (S.A.F.E.)

So easy to set up, good affordable choice of plans to suit every pocket, user friendly web pages and instructions, with the current financial climate.....extremely economic! Reviewed on: 21st August 2017

Great service, great price

I would recommend Healthy pets. Very efficient and great price. Thank you Reviewed on: 19th August 2017

Quick and easy

Getting insurance through Healthy Pets was easy and the right cost with the best cover. No hassle, would recommend. Reviewed on: 18th August 2017

Excellent service

Friendly and helpful company, very comfortable approach, professional staff who always go the extra mile helping out there clients. Thank you. Reviewed on: 18th August 2017

Best Pet Insurance Provider Ever

My experience with Healthy Pet Insurance had been nothing but positive. Signing up was simple and straightforward, all questions I had were answered and all information was sent to me in the post. I would highly recommend this insurance provider to all pet owners, and look forward to signing my future fur babies up! Reviewed on: 18th August 2017

Great value and amazing staff!

Haven't been with you long but I do think for what you cover and the price it all make puuurfect sense to me! Customer services are also brill!!! Reviewed on: 18th August 2017

The best out there!!

Easy and reliable. What more could you want? Reviewed on: 18th August 2017

Easy and reasonably priced

Luckily I haven't had to make a claim yet but it was easy to set up and easy to claim if and when the occasion arises. Reviewed on: 18th August 2017

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