Write a review

Healthy Pets: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.84 (257 reviews)

View other Healthy Pets products

4.57

Based on 257 reviews, last reviewed 16th Jan 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

93%

2 star

Latest highest rating:

5

Great value for money Took out this pet insurance for my cat, and have just bought a puppy and will be insuring her with these, exceptional service.. Reviewed on: 13th September 2023

Latest lowest rating:

1

Absolute bunch of con artists. Absolute bunch of con artists... like others have commented. I was in the unfortunate position to have to make a claim in Oct 2024 for my dog... My ve... Read more Reviewed on: 16th January 2025

Read all reviews See your review

About this product

Finding the right insurance policy for your pet is important for peace of mind. At Smart Money People, we collect Healthy Pets pet insurance reviews to give you insight into life as a policyholder.

Healthy Pets provides insurance policies for cats and dogs, with specialist policies for kittens and puppies. If you’re insuring more than one pet, Healthy Pets offers a multi-pet discount. There are a range of policies available to suit your pet's needs, with varying levels of protection.

Before taking out a policy with Healthy Pets, check our reviews to be confident that the provider is right for you. Find out what existing customers have to say about their experience with Healthy Pets and whether they would recommend the provider. Learn about the key benefits of being a policyholder, with insight into the customer service and claims process. Be confident in your decision by reading our Healthy Pets pet insurance reviews.

If you’ve had a policy with Healthy Pets, write an honest review to help other pet owners just like you. Don’t forget to include details about the level of cover you took out, and the type of policy. Have you found the cost of your premium to be reasonable for the level of cover you received? Share any experience with the customer service team. Would you recommend the provider and policy to your family and friends? Share your experience with our Smart Money People community by leaving a Healthy Pets pet insurance review.

Healthy Pets Pet Insurance reviews (257)

Review of the Healthy Pets, Pet Insurance:

Deducting whole years premium after death of pet

Having insured my dog with healthy pets since 2016 and paid extra for the gold level to ensure my dog had good cover, I was appalled the companys behavior after making my first claim. My dog, at nearly 12 years old suddenly got ill and upon taking him to the vets, he underwent a scan which showed he had cancer in many places and he was put down that day. I put in my first ever claim (£1200) and was awarded just over £188.00 as the company decided to claim back nearly £600 for the monthly premiums I would have paid had he lived. Their policy states that they reserve the right deduct unpaid premiums not that they will do so. As a customer for many years I wasnt expecting this to happen especially as I have been paying over £60 a month for what I believed would be a good level of cover. Reviewed on: 20th January 2024

Excellent customer service

Great explanations and fully informed on what I will get for my money. Friendly and I would definitely recommend them. Reviewed on: 17th August 2017

Lovely customer service and quick claims

When Kevin my german shepherd was unwell, healthy pets took care of the bills and were very polite. Reviewed on: 17th August 2017

Great customer service experience

I feel very looked after by this company, and for the few months I've been with them, there have been no issues whatsoever. Reviewed on: 17th August 2017

Great deal and easy to understand!

Great service and very understandable to read and sign up to. Had some good paperwork and there are great terms and policies available. Thank you! Reviewed on: 17th August 2017

Courteous, informative and cost-effective

Both my cats are insured with Healthy Pets. They provide good benefits at a reasonable price and their staff are courteous and helpful. I have recommended them to friends and family. Reviewed on: 17th August 2017

Easy and Friendly

Have started to use healthy pets a second time when we got our new kitten, helped me out quickly and even hadn't a laugh with me when I called back to say our girl was a boy! Reviewed on: 14th August 2017

Great Company

Very personable and really go the extra mile. Reviewed on: 10th August 2017

Simply the best!

I've owned dogs all my life and during that time I've used almost every provider out there. Healthy Pets however - by a country mile have been the most responsive, proactive and pleasent company I have dealt with. 10/10 in all aspects!! Reviewed on: 10th August 2017

Excellent service

Helpful & friendly staff and a very speedy service. Reviewed on: 10th August 2017

Pet Insurance

competitive prices and very quick and efficient service Reviewed on: 29th July 2017

Alternative products

Pet Insurance
from PDSA 1.14 from 2 reviews
Pet insurance
from Napo 3.43 from 22 reviews
Pet Insurance
from AA 4.00 from 1 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub