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Holiday Extras Travel Insurance: Travel Insurance reviews

4.80
Based on 1,524 reviews, last reviewed 23rd Jan 2025
24% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Always book with Holiday Extras. Always book with Holiday Extras, find site very easy to follow. Reviewed on: 23rd January 2025
Mandy W's avatar
Mandy W

Latest lowest rating:

1

Defrauded Got an online quoted, but could not make payment. Telephoned and had to go through all of the details again. Took 20 mins and the payment was £80 extr... Read more Reviewed on: 15th January 2025
James O's avatar
James O

About this product

Our Holiday Extras Travel Insurance Travel Insurance reviews can help you to find out what life as a Holiday Extras Travel Insurance customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Holiday Extras Travel Insurance Travel Insurance reviews (1524)

Review of the Holiday Extras Travel Insurance, Travel Insurance:

Changed my auto-renewal preference without permission

4
I would have rated them as 5 Stars, but they ignored my settings for auto-renewal which I set to 'No' during the renewal process. I got confirmation that I'd selected to not renew automatically. A day later, I got another email saying my policy was set to auto-renew - and when I went in to check, my selection had been set back to auto-renewal,and I had to change it AGAIN to not auto-renew. They should NOT change my preferences without my permission, so I'm very wary of Holiday Extras' tactics now. Reviewed on: 29th November 2024

Went on the online chat

5
Went on the online chat to enquire about cruise cover and the person was very helpful Reviewed on: 14th January 2025

I'm back again! I don't do that if I'm not impressed.

5
My second year using Holiday Extras for my travel insurance. It's great to get straight through on the phone to a person, (not a "chat bot"!), who knows what they are talking about, & can organise your quote & cover quickly. Recommended. Reviewed on: 14th January 2025

Nice and easy

5
Very easy and cost effective although I’ve been fortunate enough not to have used it, it’s essential to have peace of mind whilst travelling Reviewed on: 14th January 2025

A1 Customer Service

5
Olivia went out of her way to offer the best product that suited my needs. Reviewed on: 14th January 2025

...amazing service

5
The lady I spoke to yesterday was amazing very knowledgable and so patient and kind Reviewed on: 14th January 2025

Really good quick and easy experience

5
Really good quick and easy experience Reviewed on: 14th January 2025

Easy to navigate and find what you need.

5
Easy to navigate and find what you need. Competitive pricing too Reviewed on: 13th January 2025

Insurance

5
Easy to follow and relatively quick Reviewed on: 13th January 2025

Great value and good service.

5
Easy, good value, accommodated all I needed. Reviewed on: 13th January 2025

I have used holiday extras travel insurance quite a...

5
I have used holiday extras travel insurance quite a few times now. I have always found them easy to use, very competitively priced and available anytime when uou need them. I won't use anyone else now. I also use them for airport parking and lounge access. Reviewed on: 13th January 2025