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Holiday Extras Travel Insurance: Travel insurance reviews

View other Holiday Extras Travel Insurance products
4.81
Based on 3,683 reviews, last reviewed 6th Mar 2026
15% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

They didn't make a drama out of a crisis! I had the misfortune to have to claim on my travel insurance which I'd taken out with Holiday Extras, because 2 weeks before our cruise my partner had... Read more Reviewed on: 6th March 2026
Valerie K's avatar
Valerie K

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C
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About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3683)

Renewal Easy

5
Renewal process was very simple and quick Reviewed on: 26th December 2025
Teri B's avatar
Teri B

Just glad to find insurance at a reasonable price wi...

5
Just glad to find insurance at a reasonable price with helpful friendly people who can get me the insurance I need! Reviewed on: 26th December 2025
Diane H's avatar
Diane H

Easy to use web site good value for money

5
Easy to use web site good value for money Reviewed on: 22nd December 2025
June Haigh's avatar
June Haigh

No hassle

4
Hassle free, no frills. Suits everyone’s needs. Easy to navigate the website. Reviewed on: 21st December 2025
Martin H's avatar
Martin H

Excellent value exactly what I needed at a competiti...

5
Excellent value exactly what I needed at a competitive price Reviewed on: 18th December 2025
Nicholas K's avatar
Nicholas K

Easy to deal with and answered queries promptly.

5
Easy to deal with and answered queries promptly. Could speak to a real human being when needed to. Reviewed on: 18th December 2025
Joy B's avatar
Joy B

good communications

4
good phone talk to sort out medical problems Reviewed on: 12th December 2025
Tom C's avatar
Tom C

Easy to use website and choice of travel insurance l...

5
Easy to use website and choice of travel insurance levels. App works well. Thankfully I haven't had to make a claim. Reviewed on: 12th December 2025
Brett B's avatar
Brett B

Disappointed with Late Return Cover claim process

1
I purchased Late Return Cover, including coverage for car park delays. When my check-in was cancelled due to an airline error, I was forced to book a new flight and incurred extra costs. Customer service was unhelpful, and my claim was ultimately rejected. I ended up having to escalate the matter to the Financial Ombudsman. I am extremely disappointed with Holiday Extras and how they handled this situation. Reviewed on: 10th December 2025
Wojciech M's avatar
Wojciech M

It was my first time travelling and did the insuranc...

5
It was my first time travelling and did the insurance on line but had to ring customer services to help and just for reassurance I had done it all right. They were very helpful and understanding and explained everything well Reviewed on: 10th December 2025
Mandy's avatar
Mandy

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