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Holiday Extras Travel Insurance: Travel Insurance reviews

4.80
Based on 1,510 reviews, last reviewed 22nd Jan 2025
22% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Nice buy It’s a travel insurance which provides good cover with reasonable benefits and not too expensive excess. Reviewed on: 22nd January 2025
John B's avatar
John B

Latest lowest rating:

1

Defrauded Got an online quoted, but could not make payment. Telephoned and had to go through all of the details again. Took 20 mins and the payment was £80 extr... Read more Reviewed on: 15th January 2025
James O's avatar
James O

About this product

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Holiday Extras Travel Insurance Travel Insurance reviews (1510)

Very Smooth Process

5
A simpler way for going thru the process and telling her exactly what we where looking for. She told me exactly what the medical side which was Needed or not. Reviewed on: 8th September 2023

Excellent service as always!

5
I contacted Holiday Extras to buy a travel insurance policy for a trip which had an added layer of complexity. Kerry’s expertise was invaluable in getting to the right solution. I was impressed with the way the team members work together seamlessly to deliver the goods and to provide excellent customer service throughout the process. Reviewed on: 8th September 2023

Speedy response

5
I needed to check something on my policy, I used on the online enquiry firm and received a response back within the hour. They were able to quickly give me the information I needed and tell me what I needed to do to resolve it. This again was quickly carried out with new documentation provided within an hour. Reviewed on: 7th September 2023

Very professional and helpful.

5
My telephone call was handled very efficiently and helpful by Kayleigh. She was very kind and made everything clear about our policy. Thank you. Reviewed on: 7th September 2023

Excellent service

5
I telephoned to add cruise cover to my annual policy, I was thrilled to connect to adviser promptly, he was both friendly and efficient and handled the request in a confident manner, price was good too. I’m very happy with Holiday Extras service Reviewed on: 6th September 2023

Excellent customer service.

5
I called to provide additional information on a medical declatation. Karen took me through the whole process and answered all questions. She knew exactly what information was and was not required. First class service. Reviewed on: 5th September 2023

holiday extras travel insurance review

5
Charlie was polite, friendly and very professional. Reviewed on: 5th September 2023

Efficient and helpful

5
Very efficient handling of some additional medical issues, conducted in a friendly and pleasant way. Reviewed on: 5th September 2023

Holiday Extra Travel Insurance

5
Very efficient service provided by very courteous member of staff ( Louis ) Reviewed on: 5th September 2023

Reliable, helpful and understanding

5
Elizabeth who I spoke to was very helpful and sorted my query Reviewed on: 5th September 2023

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